Customer service is #1 with this company. I wish I could remember the 2 gentleman's names but they bent over backwards to make things right and have us satisfied. I hope to continue our business with them.
Everything was 2x the price of other lumber yards and we had to dig through pallets of wood for 45min to find decent planks
Im new at using this company and i must say karen has been so helpful at helping me even when i dont know what i am doing i want to say thank you so much
These people got the knowledge to help you get exactly what you need and the willingness to help to make sure you get it right the first time
Amazing service for any industry better than most hospitality operations! One of the many workers in the lumberyard instructed us on where to find our materials and than went to the office and wrapped up 20 brackets we needed and delivered them to us in the yard in a very timely fashion! These guys are good! The gentleman that took my order was very polite! Keep this up KBM!
The guys/ lady inside and outside were extremely helpful...
Great price. Customer service was easy to deal with and very helpful.
I drive for US lumber and its always a pleasure to deliver to Kempsville Chesapeake. Ed Brinkley is one hell of a awesome guy. Bryant also is a great guy and they always help me get unloaded in a timely manner!!!
Worst Customer service I have ever Experienced! So bad I didn t even buy the materials! They tried to charge me 50% more then the price I agreed to pay 12 hours before!
Over $60 bucks they lost a customer for life!!!
Great personality I definitely recommend them for your next project
kempsvillebuilding.com