Kempinski Hotel Ishtar, Dead Sea Jordan Review

Lovely big hotel with amazing pools and good food yet hygiene needs to be considered

Its very very nice Hotel I Like the service
Keep going

Best resort in Jordan. Worths every dinat you spend there. Well kept place, plus well trained staff.

The best vacation ever.. thanks to Yahia and Abdelaziz in the Obelisk restaurant.. we l Be back soon

I m disappointed that the check in process took an incredibly long time. From security, to the front desk to waiting (also, everyone else got a welcome drink but us) to waiting more for them to retrieve our luggage, more waiting to get to our room... we finally got to the pool 3 hours after we checked in.

SPEED IT UP.

This hotel is such a treat!! The service really stood out as well as the perfect private beach to enjoy the Dead Sea and all its benefits. Great choice of pools too!

Just perfect. I was here in 2012. It is still the same high quality as it was then. Well done Kempinski Ishtar and all it's staff.

The best hotel ever,very clean rooms as well the landscape,,We are always pleased and pampered by the best pools and beach staff,the small touches makes the difference,,,thanks for Jalal from Infinity pool,I had the chance to meet his Boss Qadoura who was always on the floor taking care of us and other guests.
Just it would be more nice to allow drinks from outside.

Ghis place never dissapojnts. Great service at the pool and rastaurants. Great dead sea experience. The spa could use some upgrades as it is dated and in need of repairs in many areas while the prices do not reflect this

We booked 2 nights Ishtar Panoramic room which gave us free access to the spa. We had a good experience in the dead sea with the mud! So far the best hotel I ever tried (and I tried a lot). Staff was also amazing. Thanks again we will come back!

Had a great time there. Could need a bigger beach though.

The biggest and most luxurious amongst competitors on the dead Sea
Amazing staff. Spacious rooms. Huge variety of food at breakfast.

more than great . Especially the employees. Especially the restaurant staff

One of the most beautiful hotels in the Dead Sea .. Facilities and services
All thanks to the wonderful team headed by Knight .. Sumerian Restaurant

This hotel is far above my class. The likes of the king stay here. For me and my wife, we wanted a place to really relax on our long trip and this place did just that. The Villa was fancy even for my wife and she loves fancy. We didn't have to lift a finger for anything (not use to that). Everyone was waiting on us all we had to do really was walk over to the huge buffet for food. We forgot to bring water to the dead sea but they had water for everyone out there for free. The mud is better applied from the workers because you get a free massage with it. It was kind of nice not to have to tip everyone for every little thing, as an American that was kind of stressing me out. Any kind of pool you d like is there, quiet, social, kid, shallow, too many pools. We stayed mostly in the infinity pool area because they kept handing out strawberries, water, and that s where the bar is. They even clean your eye-glasses from time to time, maybe that s normal for some people but for me I never had that kind of treatment before at a hotel. The best part was the view over the whole dead sea from everywhere you go, besides floating in it. I never had a chance to have a problem because someone is always taking care of you. From the servers at the buffet to the golfcart drivers (you can always hitch a ride, it s a big place) to the life guards in the sea explaining the mud process ten times because I was kind of hungover, you re treated like royalty. Was very sad to leave and we re making this a permanent rest stop on our next trip to Jordan.

We love the Kempinski because of the great pool and bar area and the lovely rooms. But by far, we always notice and comment on the staff; they are attentive, efficient, polite and so kind. The towel guys and the waiters at the pool are SO helpful and quick even when the pool area is super busy. And we actually remember the breakfast staff (from many of our previous visits) because of how outstanding they are, especially Ivan with his positive, upbeat energy!

Very nice hotel with many services. But for me really too much, too big.

You don't really want to leave this hotel.
The only thing that was very annoying and troubling were restaurant prices. Terribly overpriced.

Mo sweet but bitter and stole their feelings and expensive

I booked this for my mother and sister, both of whom are celiac. The hotel made this very easy and it really made the visit for them. The manager didn't know what was available so asked the chef to come and consult them. He then made a delicious meal according to their limitations. Breakfast also had a wheat free station. The hotel is incredible and very luxury. It's that extra effort that made their stay exceptional.

Very friendly staff and very fast service. Very clean and nice hotel.

Perfect Hotel as usual, Special Thanks goes to Mr. Naji and Mr. Moath for there great touch during our stay.

Have a really nice stay. Great rooms, great view, good service.. Access to Dead Sea directly . Highly recommended

Thank you for all staff Akkad and zaid good bar abad

Clean, really beautiful and service in a stander level not great as the hotel design

Hands down the nicest hotel/resort at the dead sea, and I believe I can say that because I have stayed at all the surrounding hotels. This place is elegant, with unsurpassed high class service that will keep you smiling the whole time there. The rooms are clean, laid out nicely, and the bathrooms are really nice. Many pools to choose from, and lots of seating available which allows good enough privacy all the while enjoying the surroundings. I can't wait to come here again next time I am in Jordan!

The property is amazing. The staff is extremely warm and hospitable. I would rank the food as average. Lastly floating in the Dead Sea and the black sand treatment is an astonishing experience.

Lovely grounds, but massive complex makes it feel a little like Euro Disney. Could do with an update.

A beautiful type and its problem large area means Mesh Mamloum and if walking with you and a large man needed Arabi and able to walk your comfort for a large area

Sorry was writing for different hotel, this is the best hotel in Jordan, staff facility and management is very impressive, must stay there one of the best world wide even

The best hotel at dead sea by far. Excellent services, very comfortable room. My kids enjoy our stay here every time we come.

One of the best 5 stars resorts on the dead sea, simply wonderful.

Exestaordinery amazing beautiful
10

Very nice location for chilling out....the hotel is clean and the staff ist very helpful and polite...would like to go there again.

Fantastic Deadsea experience! Such a wonderful hotel!

Very bad, noisy rooms, maintenance started at 1am!!! Cant imagine such a bad service..

A huge facility where you can get lost. Several pools ensure a relaxing holiday. The equipment is partly very upscale and modern. The rooms in the main building are really big but m.E. not nice divided. On the spacious balcony, in Arabic style, on which one feels despite size, a little narrowed and lightless, missing a couch or couch to relax. Beds are big and really comfortable
The selection of bars and restaurants leave nothing to be desired. The main restaurant offers oriental as well as western delights. Quality and service are impeccable
What bothers, are the noise of the neighboring hotels. Last night there was really loud music until midnight.
My recommendation is a clear "thumbs up" for this hotel.

Highly recommended
The service is amazing, the staff is very friendly and polite, very beautiful facilities, the views are breathtaking especially the infinity pool, food is more than delicious, simply the best hotel.
Keep it up.

The room is clean, very friendly and professional staff. Recommend it

The atmosphere is very, very wonderful wish to make better, God willing

An amazing swimming pool, excellent service and good food. Large, clean rooms
A luxurious pool and spa
Bar hookahs with amazing views
recommended

Since we arrived at the reception, we were overwhelmed with employees running all around, one to take our bag, one the car, and one offering us juice. For someone going there for the first time, that was a bit confusing and felt like an invasion of privacy. More clear instructions would be appreciated.

The hotel is nice, rooms are really spacious, well serviced, and the pools, beach, and staff there were top. Our room was in the main building which is quite a walk from the beach, but you can upgrade to one of the buildings closer if that's an issue.

We also tried the spa, really recommend, a truly relaxing experience, and getting any service there qualifys you for a one time usage of their water facilities for free. We didn't have time to do that, so consider it when you reserve. Reservations are not necessary but can be helpful to plan your stay better.

The breakfast was on the downside. I felt like I am in a Kindergarten with kids running all around, what annoyed me the most is the live cooking station where cooks would just ignore people standing in line and answer to someone shouting loud, or pretty much any woman. This takes away a star for me.

Nothing can describe this place. One of the biggest resorts I have ever been. Very huge with great service.

Pros:
- Service is really good.
- Lots of pools: 2 infinity pools, kids pool plus the dead sea beach. With mud experience.
- Spa: this is something else. The biggest I have ever been with great massage service. The indoor pool is also great.
- Breakfast is a must to try very big with great service and variety.

Cons:
Nothing at all.

Decent hotel, below expectaions compared to the rate on weekdays.

Very well located, direct access to the beach on the Dead Sea, well suited for families with children, in the Village Hotel villas are offered, so that there is enough space for the whole family

One of the best hotels on the Dead Sea, wonderful accommodation and sea view, great for recreation

Not worth it. I read the nice reviews and hoped I could treat the wife and kids to something special. Instead we we disappointed in many ways.
- 30 minutes to check in with long lines
- on the map it looks like there are lots of pools to choose from, but with one exception those pools (including the famous lazy river) were either closed, "private", or adults only.
- There was no food service at the one pool open to kids, so when the kids got hungry we had to pack up and and move up to the adults only pool, where we had to endure the aweful dutz-dutz boots-and-pants music.
- over $200 USD to feed me and my small family lunch? And those small serving serving sizes? Only for people who can afford not to look at the check.
- forget the ADA - anywhere you need to go requires several sets of tall stairs. There is no road that a golf cart could use to shuttle guests up and down the hill to/from the beach, you're just gonna have to hoof it.

You get the idea: definitely not worth it.

I loved him very very high summit of magnificence and beauty and elegance from the beginning of the reception of staff on the main door to the departure .... Above-natural services very serious and I hope that I can spend the weekend with my wife in this world full of joy and pleasure

Customer service is marvelous, especially the front desk Abdulrahman Has been very informative, forthcoming and very helpful, he Has given this Hotel a distinguished label.
Breakfast was great with many of tasty selection, amazing dinner
Our stay it was more than awesome

Great place to experience the Dead Sea and have a relaxing time by the pool. The service was excellent, especially by the infinity pool. The hotel is quite new and has an interesting design and aesthetic. The rooms are very spacious, but have a surprisingly complicated light switch layout that you can't possibly memorize in a one night stay.

I stayed here a few years ago, and attended a wedding 3 weeks ago. If you want a high class hotel with excellent service, this is the hotel. It's beautiful in many way and you need to pay for that.

Greatest hotel service in the deadsea! We celebrated our anniversary here and the staff took so much care of us.
Multiple pools and easy access to the beach.
Food and beverages are a little overpriced, but you can visit surrounding restaurants to eat.
Highly recommended!

Sadly we only had one night at this lovely hotel. It was at the end of a wonderful Jordan holiday and a perfect ending. Excellent room, lovely setting with easy access to the Dead Sea and the therapeutic mud (!). Thank you to Manager Faris in the Restaurant, and both Juliet and Princess who looked after us so beautifully both at dinner and breakfast. Cannot fault Kempinski hotels - we stayed in Aqaba too which was equally as good!

Rooms are a bit dated, but we loved the resort, the staff and the amenities. Highly recommend.

Stunning property and the staff are fantastic. Will definitely visit again!

Beautiful hotel, dream location;)
Very friendly & helpful staff.
Highly recommend!

Our first visit to this gorgeous property in one of the most beautiful sites on earth....Dead Sea Jordan!!!!!! Our favourite experience was the Akkad bar with it 5 star customer service and one of the most friendliest staff you will ever encounter!!! Mohammad and abdelkarim Bajes and many more exceeded expectations....not to forget the lifeguards and recreation staff are one of the best at what they do....the manager that checked us at the front desk was beyond exceptional and made the start of our experience unforgettable....thank you all, I would love to mention everyone by name but that would take forever.....you are all world class .....thank you for making our anniversary absolutely magical!!!! See you again soon

Concierge service is perfect, the people is always willing to help you and welcomes you with a smile, front desk should get way better because this people is not as kind as concierge, sometimes you get the impression they are mad at you, not cool. Rooms are pretty nice though.