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D
4 years ago

Took my Jeep in to be serviced. Kelly Nissan went ...

Took my Jeep in to be serviced. Kelly Nissan went above and beyond. Rich Engleman in the Service Dept. took great care of me, from beginning to end. Will definitely be bringing my car there again!

K
4 years ago

I sold my 2010 Nissan Cube to them on March 16. Th...

I sold my 2010 Nissan Cube to them on March 16. They said it would take a few days to prepare the check but assured me they would mail it. No problem. Well.... it s been over a month and still no check. I understand that we re going through a unique time with COVID but the mail service is still operating. Please send my check to me ASAP. You have my car and I would like my money.

J
4 years ago

I had an excellent sales experience with Product S...

I had an excellent sales experience with Product Specialist, Scott T., and he showed me a 2018 Sentra with low mileage on it. He walked me through everything and answered my all my questions. The price was within my budget. Excellent!vg

T
4 years ago

Had a great experience at Kelly Nissan. I met wit...

Had a great experience at Kelly Nissan. I met with Kay Manning. Kay made the truck buying experience easy. No sales pressure and she was knowledgeable about the vehicle. Kay and Kelly Nissan was probably the best buying experience. Highly recommend Kay and Kelly Nissan.

c
4 years ago

Just recently I was having problems with my car. A...

Just recently I was having problems with my car. And Kelly Nissan took me the next day when I made my appointment. It was able to do all the work to it for no charge on my insurance. I always have great experiences with Kelly Nissan and will definitely be back again.

V
4 years ago

I have never had such a wonderful experience purch...

I have never had such a wonderful experience purchasing a car!! Kay at Kelly Nissan went above and beyond to guarantee a stress free, NO PRESSURE, pleasant transaction. I highly recommend anyone who s looking for a car to go to Kelly Nissan!!!! It will definitely be worth it!!

S
4 years ago

I recently received a call from Kay on a car I ve ...

I recently received a call from Kay on a car I ve had her keep her eyes out for me on. As soon as this type of car came up she called me right away and asked me if I d like to come take a look! I was extremely excited to come down. Even with a pandemic going on she got me a test drive as soon as I came in. Unfortunately, it wasn t exactly what I wanted. I then asked her could is she could show me a couple different cars, and she took me around the lot showed me an even nicer car that was still in my price range. I was extremely happy with her knowledge and professional personality to any questions I asked. I would recommend going to Kelly and asking for Kay!

J
4 years ago

I never thought I would say I enjoy having my car ...

I never thought I would say I enjoy having my car serviced. Heather in the service department is very professional and always seems to be looking out for me and keeping me completely informed on where things are with my vehicle so I know what services are coming up. I would certainly recommend everyone bringing their car in for service there they won't regret it. Thanks again Heather, see you at my next service appointment!

A
4 years ago

I would highly recommend Kelly Nissan. Customer se...

I would highly recommend Kelly Nissan. Customer service followed up with me within hours of putting in an application online. When I arrived, sales was welcoming and knowledgeable. Kelly Nissan made my car-buying experience extremely pleasant, and I left feeling confident about my purchase.

C
4 years ago

Great experience, didn t have to wait too long and...

Great experience, didn t have to wait too long and Scott was awesome while I waited. They had the car I was looking for and when it came time to check it out, I had time without having someone watching over my shoulder or pushing me to purchase it. The man that went over everything about my financing was great, explained everything to me in detail which was very much appreciated. I love my new car and Kelly Nissan made it so easy to purchase it. 5 star rating across the board!!!

T
4 years ago

I can t say enough about Kelly Nissan on Route 33!...

I can t say enough about Kelly Nissan on Route 33! From sales to service! Service Advisor Larry Hughes is an incredible asset to this dealership. He goes above and beyond to make me feel comfortable and confident in the maintenance/repairs my car needs. It is a wonderful feeling to not only trust a service department but to have knowledgeable technicians doing the work! And please don t think car dealerships charge so much more than other garages for repairs. That may have been in the past but is no longer true. The entire staff is very friendly and you always feel welcome when you walk in.
I highly recommend this dealership for both sales and service.

L
4 years ago

I usually do not like to go car shopping. But afte...

I usually do not like to go car shopping. But after going to Kelly Nissan of Route 33 they changed my mind. Everyone was so helpful and nice. They could not do more to make this experience great. I felt comfortable and not stressed like I used to feel at other dealerships. I would definitely recommend them to my friends and family. They work together as a team and I would like to thank Eric my salesman and Jeff the sales manager who explained all the features in the car. I love my Altima!!!

C
4 years ago

Bought a 2017 Nissan here this weekend and couldn'...

Bought a 2017 Nissan here this weekend and couldn't be more happy. There was no pressure and no games. Just honest conversation and a great product. Huge thank you to Rick Zauck for being awesome and helping me find exactly what I was looking for !!!!!

R
4 years ago

Recently bought a new car from Kelly Nissan. Recei...

Recently bought a new car from Kelly Nissan. Received the best service and help from Eric Sparrow. Highly recommend going to Eric for any inquiries or questions. He was extremely helpful and made the hassle of buying a car quick and easy! Thank you Eric!!

C
4 years ago

Always a great experience at Kelly Nissan especial...

Always a great experience at Kelly Nissan especially in the service department. Not only do they take care my car and treat me very good but this last time the service writer offered to help me with my kids unloading and loading them in car. This is the best dealership hands down.

M
4 years ago

My wife and I walked in the door with the intentio...

My wife and I walked in the door with the intention on only inquiring about a Nissan Rogue. We were treated like family. I never expected that I'd drive off the lot with a brand new Rogue! My first NEW car! Zack was the one to help us out. He went FAR above and beyond the call of duty to make it happen. My face right now as it's all settling in is . I HIGHLY recommend anyone who comes to Kelly ask for Zack. Beyond stellar service! 5 stars doesn't do him and the dealership justice. 12/5!! Time to sit and breathe in that new car smell.

R
4 years ago

After a long history of bad experiences with deale...

After a long history of bad experiences with dealerships, I am ecstatic to have found one that I can truly trust. When it looked as though I would not get the car, my salesperson Zack placed his desire to help me over his own commission, and sales manager Carl went above and beyond the call of duty to meet my financial picture, and to arrive at a truly fair and realistic price range for me with the car I was interested in.

If this sounds too good to be true, I can assure you that I am not exaggerating. I was frankly blown away by the honest discussions I held during the sale, and the great treatment I received all over a used car and a very low price bracket (very little commission involved at the starting price, not to mention the price we agreed on). Even though I know quite a bit about vehicles as a former mechanic, the service staff made a list of potential problems for the car's next inspection, and genuinely found more than the few issues I had seen after checking it out pretty thoroughly without the aid of a lift and equipment. I would trust sending my young nieces and nephews to these guys and to buy a car at Kelly's for sure.

I am definitely looking forward to dealing with Zack and Carl in the future. People and dealerships that place you first just do not happen, and now that I've found Kelly's, I'll be back.

t
4 years ago

Kay Manning was awesome! She even drove 20 miles t...

Kay Manning was awesome! She even drove 20 miles to pick me up! Everyone there was super helpful and extremely nice. Kay knows her stuff and made me feel more comfortable than I ve ever felt purchasing a car

D
4 years ago

Rick and Kay were very helpful with my truck purch...

Rick and Kay were very helpful with my truck purchase. I had been searching for a good used truck for about two months. I purchased a 6 yr old truck from Kelly and have received nothing but compliments about the appearance. Price was fair and had low mileage. I wish I would have gone there sooner, spent two months looking at junk at smaller dealers.

J
4 years ago

I was in on 03/07/2020. I had my z in for it's ann...

I was in on 03/07/2020. I had my z in for it's annual service. I had originally bought the car from Kelly. I couldn't see taking the car anywhere else to have the work done. The shop is well equipped. The team is 0 pressure to deal with. Great waiting area. In a time where a lot of companies and services are beginning to severely lack on customer service Kelly really steps up and knocks that status quo down to what it should be. Keep up the great work to the whole Kelly team.

K
4 years ago

Amazing pricing options went to 3 dealerships befo...

Amazing pricing options went to 3 dealerships before Kelly and was very disappointed in all dealerships. All it took was a 5 min phone call to Kelly and I had the car of my dreams Special addition Nissan Sentra 2019 best price ever no haggle needed. All employees were great thanks Craig for getting our deal ready n waiting for us outside in the cold. Manager was truthful n honest. Next time your looking for a car ask for Mike Snow!

J
4 years ago

For me, the MOST important thing in a dealership o...

For me, the MOST important thing in a dealership or service is HONESTY. I have left another Nissan Dealership when they were caught in several lies, about the value of my trade in vehicle (after they offered me nothing and later came up to the actual value of $4,000, I walked out and refused to purchase from them and called you) and also, another time, they lied about what was wrong with my vehicle. Suddenly a exhaust system repair went from around $300 to $1,200. I went to my mechanic and he did the exhaust system for the $300. The "broken engine mount" that Abeloff told me about was not broken, at all. So, the most important thing to me about your dealership would be HONESTY in all regards. So far, I have found that to be the case and until I see differently, I will continue to come to you to purchase vehicles and also to get service. Thank you for continuing to stress HONESTY to your employees. You keep customers that way.

P
4 years ago

Excellent service Our sales representative Kay Man...

Excellent service Our sales representative Kay Manning is an excellent sales person would recommend Kelly Nissan Dealer and Staff without hesitation to my friends, family and anyone looking to buy a car they really meet your needs we are so happy with our 2017 Jeep Grand Cherokee, we try other dealers we even drove to New Jersey but none was as pleasant as Kelly Nissan of Route 33

k
4 years ago

Sooo friendly and caring here. Best dealership I v...

Sooo friendly and caring here. Best dealership I ve been to hands down after about 5 previous. They don t try to take your money and really work with you ! I loved them. I will be going back for future cars and they are my number one choice ! Period .

W
4 years ago

Once again, Larry and his team provided excellent ...

Once again, Larry and his team provided excellent service. I came in without an appointment b/c I had a screw in my tire and needed a tire asap so that I could travel for work that night. Larry was able to get me in right away and as always, was very friendly and courteous. Dennis is the parts department also did a great job in locating the tire that I needed in a short period of time. I really appreciate it.

J
4 years ago

I have nothing but great things to say about my le...

I have nothing but great things to say about my leasing experience with Mike Neely and Jeff! I made the trek from NJ to PA because they had the exact car I wanted and made it clear they were not playing games. I arrived later in the evening after work and I never felt rushed during the entire process. Mike was extremely patient, answered all of my questions, and gave me a full tour of the car. I would definitely recommend this dealership to anyone looking for a Nissan.

j
4 years ago

Excellent experience with Evan DiSora and Kelly Ni...

Excellent experience with Evan DiSora and Kelly Nissan.
Thanks to Evan, purchasing our Nissan Rogue was actually fun! The deal was very good, trade-in was more than we expected, easy financing, and best of all, we drove away with a beautiful 2016 (pre-owned) vehicle. Our friends cannot believe it is not brand new! Thank you Evan!!!

T
4 years ago

I purchased my Nissan at an independent used car d...

I purchased my Nissan at an independent used car dealer. I brought my car to Kelly Nissan to be repaired as the was a mystery noise that befuddled others. Upon entering, the entire procedure and welcoming was pure gracious. I cannot compliment Heather and the service department and older woman at the cashier desk enough. Lovely people who know their job completely. Terrific experience. I am so happy with my choice to go to Kelly Nissan. I will recommend to anyone I know Kelly Nissan and their services.

M
4 years ago

I have been having ongoing issues with my Nissan S...

I have been having ongoing issues with my Nissan Sentra and took it to Kelly Nissan for service 2 times within the last year. Both times they have charged me an arm and a leg for service and bogus parts, and basically told me the "diagnostic codes" all come back fine and no one can replicate the issues even though I experience these issues every time I drive the vehicle. Needless to say even though charging me they have not fixed the issues, and then proceed to try to upsell me with other issues they magically did happen to find though. Their service techs are incapable and their manager is rude and unsympathetic. He'll sell you a faulty battery and then tell you there's nothing he can do about it unless you want to come in and spend more money to have it looked at again. Not falling for that again. They run a shady business there at Kelly Nissan. I will not be taking my car there again.

M
4 years ago

Appointment was on time, waited for vehicle to be ...

Appointment was on time, waited for vehicle to be serviced in the appointed time frame. Service reps were very helpful and informative. Feel that we are well prepared for our upcoming road trip.

M
4 years ago

I had made an appointment to check why water was ...

I had made an appointment to check why water was leaking onto my passenger floor. Was not told there would be a diagnostic fee when I made the appointment. Got there and was told it would be a $220 fee just to check. What?? Advisor unprofessional and rude. Ended up taking my car to a repair shop near my home. They fixed it within 30 min. Simple fix and didn t even charge me.
Been to Kelly Nissan before but not sure I will come back ever based on this experience.

D
4 years ago

Great to work with. Great prices, no pushy sales, ...

Great to work with. Great prices, no pushy sales, you can take your time, will follow thru. This is second car I purchased from Kelley. Michael N. my salesman is highly recommended. He followed thru meticulously on every question I had. He was patient, showed me all functions of the car. Was outstanding to work with. Fun group. Jeff is a great manager and employs a happy motivated and customer friendly staff. You will enjoy this experience and get a great car at a great price. They are very knowledgeable about their cars which are highly rated in all categories. I bought a Nissan Rogue Platinum a few days ago and love it. It drives well, easy to handle and has plenty of cargo room for my horse supplies and for my trips to the park with my three large dogs. If you are looking for a Nissan this is the dealership to go to. Look for Michael for a great sales experience!

S
4 years ago

Was searching for a new car and decided to give Ke...

Was searching for a new car and decided to give Kelly Nissan a shot. It was a great experience. I walked in the door and way immediately greeted and informed of the special that was happening. The sales rep, Mike Neely, was great. I ended up buying a 2020 Altima. Its really nice. I definitely recommend giving Kelly Nissan a chance, if you're searching for a car.

Kelly Nissan of Route 33

Kelly Nissan of Route 33

4.8