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Kddi evolva inc. - Providing High-Quality Communication Services
Kddi evolva inc. is a subsidiary of the KDDI Group, which offers a wide range of communication services to its clients across Japan. The company has been in operation for several years and has established itself as one of the leading providers of call center/contact center services, BPO services, omnichannel solutions, and IT solutions.
The company's primary focus is on providing high-quality communication services that help businesses improve their customer experience (CX) and achieve their goals. With a team of experienced professionals who are proficient in English and Japanese languages, Kddi evolva inc. can cater to the needs of both domestic and international clients.
Call Center/Contact Center Services
Kddi evolva inc.'s call center/contact center services are designed to help businesses manage their customer interactions effectively. The company provides inbound/outbound call handling, email support, chat support, social media management, and other related services that enable businesses to provide timely assistance to their customers.
BPO Services
Kddi evolva inc.'s BPO (Business Process Outsourcing) services are aimed at helping businesses streamline their operations by outsourcing non-core functions such as data entry, document processing, payroll processing, etc., to the company's skilled professionals.
Omnichannel Solutions
Kddi evolva inc.'s omnichannel solutions enable businesses to provide seamless customer experiences across multiple channels such as phone calls, emails, chats or social media platforms like Facebook or Twitter. By integrating these channels into a single platform with advanced analytics capabilities for tracking customer interactions across all touchpoints in real-time helps companies gain insights into how they can improve CX.
IT Solutions
Kddi evolva inc.'s IT solutions include software development & maintenance service that helps companies develop custom software applications tailored specifically for their business needs while also providing ongoing support and maintenance services.
Conclusion
Kddi evolva inc. is a company that provides high-quality communication services to businesses across Japan. With its focus on customer experience, the company has established itself as a leading provider of call center/contact center services, BPO services, omnichannel solutions, and IT solutions. The company's team of experienced professionals is proficient in English and Japanese languages, making it an ideal partner for both domestic and international clients.
k-evolva.com
