K West Hotel & Spa

K West Hotel & Spa Reviews

Reviews 10
4.2
Contact us
Reviews 10
Filters:
Rating
Language
Sort:
Most recent

Bed was uncomfortable felt like we were laying on ...

Bed was uncomfortable felt like we were laying on cardboard.
Lamp didnt work.
Bed side tables were dusty.
No water provided and mini bar empty.
No slippers provided.
We requested cutlery but was told there was no room service available so we had to eat with our hands.
I added a guest and ordered 2 breakfasts but was told I had one guest and 1 breakfast when I arrived.

I'll be back after covid and hopefully the standards would have improved

Spa treatment - 5 stars, amazing. Really enjoyed t...

Spa treatment - 5 stars, amazing. Really enjoyed the scrub and the massage. Nice warming massage bed. Felt very relaxed after. The wet spa area was lovely! Due to Covid precautions we had it to ourselves (booked our time slot) and enjoyed the experience of the snow room, stream, sauna, foot bath with salts and the spa.

Hotel - staff were excellent. Very lovely to communicate with before and during the stay. They left us a lovely card and macaroons for our anniversary. The room itself was fairly spacious (executive) and the bed was very very comfortable! Had a great night's sleep. The bathroom needs an update. The breakfast was lovely as you could order a cooked meal.

I am a beautician and for once I wanted to be a cl...

I am a beautician and for once I wanted to be a client. The spa s receptionist is really friendly and make you feel very comfortable and welcome. I had my hot stone massage with Branca and it was heaven, amazing. So relaxing. I really recommend the place! Thanks you guys for give me one of my best day off ever.

Ohhh. We love the hotel with all that is offering!...

Ohhh. We love the hotel with all that is offering! Great food and plenty offers for vegetarian and gluten free which for me is not a fashion but a necessity! Nice futures in our room and elegant and comfortable! We like the size of it and I can wait to take a bath! We enjoyed the bar refreshments while waiting for the room to be ready! Great idea with the menu on the tablet to see the aspect and size of the portions and read about the content in your own pass ! Good prices for London and hotel! People are very nice and professional! Team for parking are very helpful! Thanks! Expensive parking but the car is safe! Definitely recommend the experience!

More

Visited the hotel on multiple occasions while trav...

Visited the hotel on multiple occasions while traveling for work. Probably would not be my choice for a private trip (prefer smaller b&b s/ boutique style hotels) but for business travels when convenience matters the most it is perfect! The rooms are spacious and functional. Tried a couple of different room types and they were all very decent. The beds are very comfy and the rooms well isolated. The staff is always helpful and friendly. And most important to me personally - the 24/7 gym is really good for a hotel gym! Really spacious and well equipped. Fully recommended!

Overall the room and stay was nice BUT the hotel c...

Overall the room and stay was nice BUT the hotel charges you extra on loads of silly stuff like checking in online and choosing your rooms is an extra 6 pounds, to have an hour of the spa is 15 pound per person, and a crazy amount for a massage even though it is a 4 star spa hotel. They only mention a free continental breakfast online but that is cold food and to upgrade to hot food you had to pay extra cash. I liked the hotel and the whole vibe and spa was nice and all but sometimes it felt like the hotel was scamming for money

Oh my god, I see some people below moaning about h...

Oh my god, I see some people below moaning about having a bad anniversary but I don't believe they communicated with the hotel to organise a unforgettable romantic night.

I mean, I'll be definitely coming back.

Thank you K west.

Love this spa. It's quite small HOWEVER it's perfe...

Love this spa. It's quite small HOWEVER it's perfect when you want to go somewhere to relax and have some quiet time. It's usually not busy which is why I love it. My recent visit we had booked afternoon tea which was fab too!

K West Hotel & Spa

K West Hotel & Spa

4.2