I recently had the opportunity to use a petroleum ...
I recently had the opportunity to use a petroleum company's services and found my experience with them to be average. The website was easy to navigate, providing all the necessary information about their products and services. However, I must say that the overall customer service was just alright, nothing exceptional.
The delivery of the petroleum products was prompt, without any delays, which was a plus. The quality of the products was satisfactory, meeting my expectations. However, I did feel that their prices were slightly on the higher side compared to other companies in the market.
In terms of professionalism, the company seemed to be doing a decent job. However, I feel they could improve on their customer engagement, as I found the interaction to be quite transactional rather than building a long-term relationship. All in all, an average experience with room for improvement.
