JW Bucharest Marriott Grand Hotel

JW Bucharest Marriott Grand Hotel Review

Reviews 2029
4.6
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S
4 years ago

For a 5 star hotel, I only give 2.

For a 5 star hotel, I only give 2.
The room is nice, the cleanliness is at home, but my opinion is that it is suitable for 4 stars. I was in a 4 star hotel which was more.
They are not customer oriented. The room for 2 people did not have complete hygiene sets (they were for one person), slippers for one person, bathrobe for one person. At the entrance to the bathroom I stepped on something sharp (it was a catch, as if it was called grep). Luckily the carpet was thicker and it didn't fit in my heel. The maid called a craftsman to resolve the situation. The man even said: why didn't they see when the reception took place? Apart from the two, someone else did not apologize and I mean someone above. Finally!
I had breakfast included. Now this covid is served a la carte. The thing is, the food leaves something to be desired. I ordered scrambled eggs and on the menu it was written that he prepares them as the client wants. Where from? I'll let the pictures speak for themselves.
On the 2nd day I ordered a plate of salami and cheese to make sure I didn't fail. The dessert wasn't too delicious either. And the staff at my table, a guy, kind of careless.
For their reputation ....

A
4 years ago

Breakfast can be waived at the hotel because the m...

Breakfast can be waived at the hotel because the menu is not suitable for Israelis, and the price is not worth 125 lbs. It's better to take a cab and eat outside.
The hotel restaurant is very expensive and not worth the price. Austrian entrecote steak costs 385 ley.
Highly recommend Chef Joseph Haddad's caju restaurant. Great dishes and good prices.
Travel from the hotel to Tram by taxi costs about 65 lee.
Money can be cashed out at the casino at a good and equal conversion rate to the Changs scattered around the city.
Outside the hotel there are electric cocktails by the lime company but the price is more expensive than a taxi ride.

C
4 years ago

Jews

E
4 years ago

Lovely hotel, nice staff. We had an executive gran...

Lovely hotel, nice staff. We had an executive grand room...big and clean...amazing view (Parliament Palace) and treats(sweets) on the bed every evening. Bonus-executive lounge-lovely place, very good choice of food and lovely staff there, always ready to help you. Enjoyed every single minute there!

C
4 years ago

Very elegant hotel, with very good services and be...

Very elegant hotel, with very good services and bespoke prices. The presence of galleries for shoping where luxury companies are present as well as the presence of a casino tells everything about this location. The rooms are large, equipped with mini fridge and minibar, safe, iron and ironing board. Very friendly staff, except for a dedicated receptionist for foreign customers, who saw that we used the Romanian language when we arrived at the reception almost ignored us, and only insisting we managed to determine him to tell us that we have to we address a colleague who speaks Romanian at another counter. The hotel has its own parking spaces, located behind the building, the price being about 100 lei per day. Parking in front of the hotel is managed by the town hall and costs differently depending on the length of stay, starting with 5 lei per hour and ending with about 100 lei per day. The included breakfast can be served at the restaurant on the 1st floor and it is very rich, and there are also chefs who can cook you personalized omelettes. Also on the 1st floor there are also conference rooms or events, very elegant, equipped with rear projectors, and there is the possibility to contract translation services.

v
4 years ago

ok

M
4 years ago

Good

m
4 years ago

Marriott outdid themselves on this location. We sp...

Marriott outdid themselves on this location. We spent several days and really enjoyed each minute of it. They have some of the most attentive staff I have encountered. The breakfast is simply the best.

B
4 years ago

Bnn ...!

M
4 years ago

ok

F
4 years ago

Ok!

T
4 years ago

Good

C
4 years ago

The only positive experience was that I did not ha...

The only positive experience was that I did not have to pay the parking on departure. These parrots claim they have upstairs an American style sports bar. These are unobtrusive torturers who refuse you without a bit of embarrassment either when you want to see another match or when you want to see a match because they have tired working outside and they have not worked out for a week and have closed the place with a super arrogant attitude. The Kaghebist canning attitude that you met at Inter during Communists' time ... others. I'll call them at Mariott headquarters.

J
4 years ago

I stayed for 3 nights and honestly, I don t believ...

I stayed for 3 nights and honestly, I don t believe I have ever stayed at a nicer hotel. The staff is simply amazing. Those at the front desk are very accommodating, friendly and customer service oriented. The bell staff here are sensational. They gave me tons of advice about where to go in town and we re all around great.

My room was gorgeous , with a great view of the city.

Highly recommend!!!

JW Bucharest Marriott Grand Hotel

JW Bucharest Marriott Grand Hotel

4.6