4 years ago
I have purchased seeds from Johnny's Seeds for ove...
I have purchased seeds from Johnny's Seeds for over 25 years in a row, as well as from over a dozen other seed companies in my 40 years of home gardening. In all that time, I've never experienced the poor support I've gotten this year from Johnny's. I ordered early as always. Their shipment took well over 2 weeks, twice the time for any other of the 6 companies I used. When it was received on a Saturday, they left out a very time-sensitive product. I immediately called, and found they refused to even connect me because they only serve home gardeners mid-week. I called on the first possible day, and was only told they'd look into it and get back to me. They didn't, so I called the next day, got someone else who made a rather flimsy garbled excuse about their COVID issues, but that it was now ready to be sent out. I heard nothing for a week, so I called again and was told it was still in the warehouse with my name on it, and I would get an email when it was sent. Now it's days later, no seeds, no email, and I'm totally discouraged. Johnny's evidently doesn't want to serve home gardeners, and that's OK - just be upfront about it like Stokes Seeds. I would strongly recommend gardeners avoid doing any further business with this company - Burpee, Park Seeds, Harris Seeds, Jung Seeds, and Pinetree Seeds all have fine offerings and wonderful service!