Questions about JG-Prints
What is JG-Prints?
JG-Prints is a Lagos-based printing, branding, and design company established in 1998. It offers digital, large format, bindery, and offset printing, along with bespoke packaging, promotional items, and signage. The company also produces apparel and textile items, packaging and labels, corporate and business print, and books and stationery.
Where is JG-Prints located and how does it handle delivery?
The business is located at 7 Oliyide St, Mushin, Lagos, Nigeria. It operates out of a studio in Mushin and serves clients nationwide across Nigeria via trusted courier partners. Customers can either pick up orders from the Mushin studio or request delivery.
How long has JG-Prints existed and what is its track record?
The company has been in operation since 1998, boasting over 25 years of experience. It claims to have completed more than 5,000 projects for over 500 clients nationwide. The business emphasizes a legacy of precision in printmaking.
What are the minimum order requirements for different products?
Minimum order quantities vary by product. Digital printing allows for short runs, even single pieces for items like mugs or shirts. Offset work, such as bulk flyers, has sensible minimums stated on each product page or quote.
How can a customer request a custom quote?
To get a custom quote, customers should use the 'Get a quote' button on the website. They need to provide specs, quantity, and any artwork files. The team responds within 24 hours with pricing and turnaround information.
What file formats and specifications does JG-Prints accept?
Accepted file formats include print-ready PDF, AI, EPS, TIFF, and high-resolution JPG/PNG. Files must be 300dpi, CMYK, with a 3mm bleed. The pre-press team checks every file before production begins.
What are the bleed and safety margin guidelines for artwork?
A standard 3mm bleed is required on all edges, with essential text and design elements kept at least 5mm inside the trim line. This accounts for minor mechanical shifts during cutting so nothing important gets clipped.
Does JG-Prints offer design services alongside printing?
The company offers in-house design services ranging from logo and brand identity to flyer, poster, and packaging artwork. Customers can mention design needs in their quote request or find the services under Corporate & Business Print.
What are the typical turnaround times for different types of jobs?
Typical turnaround for standard jobs like business cards, flyers, and labels is 2–5 working days after artwork approval. Bespoke and specialty work, such as custom packaging or large branding projects, typically spans 7–14 business days following final proof approval.
How can a customer track their order status?
Clients can track their order status if they create a free account when submitting a request. The Account Hub shows progress from Requested to Completed. Alternatively, customers can message the team on WhatsApp with their reference number.
What do reviewers say about the quality of the products?
Some reviewers on the Trustburn platform praise the quality and finishing of luxury leather boxes, noting they were genuinely impressed with the final result. Others appreciate how easy the entire TTK journey was made by the team.
How does JG-Prints manage timelines for standard versus complex projects?
The business states that most standard jobs ship within 2–5 working days after artwork approval. Complex or bespoke work is quoted with its own timeline, typically 1–3 weeks. Turnaround times are confirmed with the quote.
How does JG-Prints approach the initial consultation and process for a new project?
The company describes its process as starting with a conversation rather than a price list. They consult on quantities, sizes, materials, deadlines, and artwork availability before designing, printing, and finishing the job in-house.
How can I contact JG-Prints?
You can reach JG-Prints by phone at +2347087774409.
What is the official website of JG-Prints?
The official website of JG-Prints is jgprintsng.com.
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About JG-Prints
JG-Prints is a Lagos-based printing, branding, and design company established in 1998. It offers digital, large format, bindery, and offset printing, along with bespoke packaging, promotional items, and signage. The company also produces apparel and textile items, packaging and labels, corporate and business print, and books and stationery. Its website provides contact details, a product catalog, a portfolio, and quote-request options for individual items such as custom t-shirts, die-cut labels, and corporate gift hampers.
- Website
- jgprintsng.com
- Phone
- +2347087774409
- [email protected]
- Address
- 7 Oliyide St, Mushin, Lagos 102215, Lagos, Nigeria
- Categories
- Design, Packaging and containers, Printing
