Jessops Reviews

Fantastic customer service, and the prices are unbeatable. Great value for money

The customer service in Jessops is second to none, I have had a great experience in the Shrewsbury branch. They explained exactly what I needed to do and the pricing was reasonable too. Very helpful !!

The staff in the Leicester store are just brilliant, gteat customer service. Very knowledgable and put up with me on more than one occasion I will be back for extra equipment in the future

Extremely knowlegble team in Highcross Leicester.
Jim went out of his way to help and explain the different types of cameras to us after he asked us for our expectations and what we are looking to gain from buying a new Camera.
Can only recommend as they really do know what they are talking about.

Ever so helpful but the price is too high on most of the products

Can't thank the Leicester Team enough for their help and patience with me and my camera. Jim Steel and Kyo in particular solved a couple of really difficult problems with the menu system that had bugged me for ages.

As it happens, my camera was originally bought from Jessops but they would have sorted it regardless. A really professional service. I am most impressed and would highly recommend them to anyone thinking of buying a camera. Thanks guys!

Good shop. Good range of photography products and really helpful assistants.

Okay for cameras, just don't like being jumped on before having a chance to look around.

Good location and helpful staff, the only camera shop in the city.

Great camera shop with helpful staff. Great to be able to see the camera in person before buying and they price matched for us on the price we had seen elsewhere.

I've recently purchased a camera from jessops online and spot on, came in store for a tripod and a young redhead girl assisted me and couldn't of been any more helpful in getting the best one at the best price! Next time I need anything for my camera that's the only place I'll go!

I would like the public to know that the service I received by the staff including Jay and the manager Jim was absolutely excellent. I had over 4,000 images put on to DVD'S. At first my DVD player could not cope with folders and without any fuss they processed them again doing individual images. Thank you again. Excellent service.

Very helpful and friendly staff. Lovely to be able to go into a specialist camera shop again after so many have closed. Thank you!

Fantastic service by their manager, will defo use again

Brilliant store with very knowledgeable staff. Was really understanding when i returned my first DSLR after deciding it wasn't the right camera for me and even gave me a price comparison on the DSLR that I exchanged it for. Top customer service! Friendly Staff! Wouldn't shop anywhere else for photography equipment.

Absolutely brilliant service from the staff! So helpful and attentive and priced well! Well done Jessops!

Great camera shop, offering a good range of digital equipment and photo based products.

Good place. They help and tell you all about cameras

Walked in on the spur of the moment to get a photo copied. Smart service. Sorted within the hour.

Went in to buy new camera body. Staff were attentive and knowledgeable. Very easy to talk with and know their stuff.
Luke was the man, great service! Manager was very friendly as well.

First class assistance in printing out photos at a very reasonable price.

Jim the manager was excellent went that extra mile and more even though i had a problem with the cameras manufacturers and not the shop 10/10 service wouldnt shop elsewere for a camera after my experience at this shop. Thank you

Great range of cameras, lenses, accessories and other camera related services such as photography courses. Customer service is good.

Really helpful and knowledgeable staff with a genuine interest in photography, I was served by Jim who couldn't have been more helpful, highly recommend, always nice to do business in a reputable shop person to person.

Excellent, friendly advice over the phone, as there is no camera shop left in my city.

I really like this shop. They have a good selection in store and if they don't have it, it can be ordered. The staff is very friendly and very knowledgeable.
Would I recommend this store? Absolutely!

Im very happy to do shopping
in Jessops

Quick and good service but they do not correct photos before printing if you do not do this or do it no properly no-one will care about it.

Very happy with the help given from all and the good advice

Leicester had an abundance of camera shops many years ago. e.g. Midland Camera's, Jacobs, Youngs and of course Jessops that started in Leicester. Now we just have Jessops in the Highcross. In the last 2 years I have purchased 3 lenses from them and have been looked after very well. Jim the store manager is very knowledgeable and you can tell he loves all there is about photography. If you need photography equipment and advice then you will be well served here.

THE best store ever - on par with Apple! Super helfpful staff and very comprehensive service. Had so many issues with my camera and problems with the manufacturer.
Jessops store manager, Jim, provided first class service in resolving all the issues, replacing and then refunding my camera. Over and above normal levels of service. Outstanding and definitely the best place to buy any photography equipment because of the brilliant staff and service.
Thank you!

Was served by jay p,he was very helpful and informative with any questions I asked,which made me feel like buying my frames from him and coming back if I needed anything else

Disgusting customer service
I suggest staff get retraining as they could not be bothered to help
Lies lies lies
Placed a order for a drone and over a week later still nothing
Had to cancel the order as customer service was not interested

Friendly service. Really helpful staff and great instant photos printed. Thanks

Friendly staff although it was my first time nice photos

I first went into Jessops, Leicester to attend an introductory photography course. I was unsure what to expect but it was a great experience - Our trainer Jay was knowledgable, attentive and the class was engaging with a healthy balance of theory and practical. I ve since returned on a few occasions to purchase extra bits and bobs and always find the store welcoming and the staff helpful. Most recently I got a metal print done there by Ellie and it looks superb.