Jerry Durant Auto Group Reviews

Very nice staff! Love my high country very nice looking truck. Thank you very much LUPE he was my sales man very nice person!!

Once again I'm impressed with this dealership and their service!

This Chevy dealer stands above the rest. Ive taken my Chevy in for service at multiple dealers across DFW and the customer service was far superior and the waiting area is really nice.

Great car buying experience. Thanks Greg Crabtree and Jose Mora!

Been doing business with Durant dealerships f for about 20 years. We have bought not less than seven cars from them in that time. Service department is great, which is the only reason we stay with them. With a couple of notable exceptions, my experience with the sales department is abysmal. Expect for them to care nothing at all for you the minute you sign the papers. Most recently I caught Shawn (the salesman, not the sales manager, in flat-footed lies TWICE. The worst thing is that he had no reason at all to lie to me the first time. He could have simply told me the truth and I would have been happy with the circumstances he looked about. Years ago, I bought a used car from them, only to get home and find that the odometer had rolled over when I checked CarFax. I had specifically asked about the low mileage and was told the "an old couple had it and pretty much only drive it to the store" story. They did refund my money with no problem, but if I hadn't checked, I would have had a car with 136k miles when they told me it was 36k.

Always good to me trying to do the job and try to keep my truck up

Nice folks but could give us a good price on our trade so .....no deal.

I have purchased 6 vehicles from Jerry's in Weatherford Texas. Rick Mitchell has been the sale man for all of them. I consider myself lucky to have him for a friend. I also take my vehicles there for servicing. Which gives me a chance to visit with another friend I made at Jerry's, Josh Martin is my go to guy for anything vehicle wise. Even if it's for another vehicle his knowledge about automobiles if any kind is invaluable. I consider myself lucky to have these folks as friends.

They mechanic shop in the rear of the building along with the detail shop need to contain their trash better. Also if they could learn how to turn off car alarms quicker than 37 minutes that would be nice.

I'll travel for miles and miles to buy from Jerry's .They want you in a vehicle

Very good Zac the salesman takes care of business I bought a car from him then sent my daughter there Zac helped her and Michael is the best surely didn't want to for get him really want to thank yall

See Adam Ramsey, car buying made as simple as possible! Very happy

Worst car buying experience ever!!!! Will NEVER do business with them again! And I will tell everyone I know to do business elsewhere! Bought a car in February, less than a week later it had to be in the shop to replace the timing chain. They lost track of the repair order and they had my new car for 3 weeks! Then less than two months after the first repair the transmission went out, another 2 weeks in the shop. Finally got the car back and three weeks later the check engine light came on again, this time its an emissions issue (based on the code) and of course that's not covered under the warranty. All of this on top of the fact that all of the features listed when I bought the car do not work (heated seats, remote start)! Good luck getting anyone in the service department to help you unless you just walk in and force them to deal with you face to face. No one returns phone calls or answers the phone. Take my advice stay away from this dealership!

Very nice people had to pick up a bus for the college in midland tx

Saw this cute gut there. gave me a stiffy. Full Mast

I wanted to say thank you to the Jerry Durant Auto Group and to my sales rep Mr .. Scotty Stoner, for the great customer service provided on my new vehicle purchase last week. There was no pressure and I knew exactly what I wanted and the GMC loyalty discount was very nice! I love my new 2013 GMC Sierra Truck and the price too! This is why I only like to do business with Jerry's only when it comes to auto purchases.

I want to thank the Jerry Durant car group and my sales representative, Mr. Scotty Stoner, for the great quality of customer service in my new car purchase last week. There was no price and I knew what I wanted to buy and the discount for being loyal to GMC was the best! I love my new 2013 GMC Sierra Truck and the price too! That's why I always just do business with Jerry's in car purchases.

Maria D Cruz
Weatherford, Texas

This place is AMAZING!! They have a huge selection of cars and gave us a great deal. The staff was super friendly and kind, Tim is a great guy. I highly recommend this place for your next car.

This is the best place for us to take our Toyota. The employees are excellent.

Horrible customer service tried to have a conversation with the GM who once he didn t like what I had to say had phone issues and I was disconnected. Never received a call back tried to reach out via email direct link was old out of use email. Tried to email via main store email asking for him to contact me back never heard anything back. Very unprofessional people and from my dealings with them not very honest I recommend shopping for your truck needs elsewhere

Over a week and they still will not return my emails so I am guessing the phone issues was made up as a way to hang up on me

Came here for oil change at the beginig of this month after waiting for 3 hours u got my truck back and everything seemed fine then last couple days past and my change oil light keeps Comeing on so I look at the oil its looks dirty and then the oil filter i put on it myself last time. Was still on it very very bad then also i just had my truck detailed before i took it in and when they have it back it had oily hand prints all over it not cool won't do business with then anymore now I got to pay to get my oil changed again

Great customer service and nice waiting area. Thank you

When they say they will pay off your trade in by a certain date and they don't and you have to make another payment to protect your credit. That doesnt even deserve 1 star. Never again.

Great customer service! Still looking for my perfect car but will be back!

This was a follow up visit to get an item fixed that was previously paid for, but not fixed in the original visit.

* Excellent Service * Highly Recommend *
We just purchased a vehicle from Jerry's Preowned Group and were blown away by their amazing and efficient customer service. We drove 4 hours to pick up our vehicle and they got our paperwork done in record speed! Everything we did prior to arrival was done easily and without hassle. Steve Block did an amazing job on our sale and the entire team did everything to get us back on the road home as quickly as possible! Excellent customer service, great vehicles and amazing prices!! Thank you!!

Car sales was awsome. Services department was terrible. I will go to any other dealership for service.

Already said good place to buy a vehicle. Good service

Chevy Silverado number one in my book. I have a 2004 with 280,000

Spent over $80,000 on a pre owned vehicle at Jerry's in Weatherford and CANNOT get a sales manager, general sales manager or anyone with authority to return my calls or emails regarding a minor dent repair that they agreed to cover. Worst dealership I've ever dealt with and absolutely no after sale customer service. Everyone is great until you take delivery. After that, good luck getting anyone to respond to you. I'll find out how to get to the Owner or top guy in their Corporate Office. Do yourself a favor, buy elsewhere!!!

They have always taken excellent care of my cars past and present. Great place!

Bob, in the service center, took additional time out of his busy today to help us with some cosmetic details on our car.
Great job Bob and thanks for all your help!!

Blake and Jennifer in the service department took excellent care of me today. :)

Friendly service. Just take forever to fix anything!

Long time customer that was ripped off in person by the owner himself.
Was told by the GM and 2 other managers that they would buy my car back then Ferry said no and told me to get in line and sue him! No wonder he's not allowed on The Ed Wallace show but his family is. Lololol. What a looser!
The people who have given them 5 stars since my review were told to do so and have a business connection to this dump.

Sold a 3 year service contract on a new car - with a 3 year factory warranty for $1700. When asked to change it to another plan, me paying no the difference in cost, refused. Greedy with zero ethics. Do not do business with crooks like them.

Everyone was professional and courteous and done everything they could do to get me back on the road. They hooked me up with a loaner.

Excellent service...sweet people helping you! Great deal on my car.

The employees are very friendly and helpful without being very pushy trying to sell vehicles. They try to help you find what you need and want.

Ahhhhhmazing place! It was so easy working with our sales guy Mario Sorto. I ve bought from multiple dealerships and this one by far is the BEST! Because of Mario, Jerry s will have a customer for life! Will definitely be back! Thank you for the great experience, the great service and the great car!

Went in for oil change and was treated well, finished in a timely manner

My experience with jerry's was awesome, my sales person Jessica Megason is a complete rock star. She found me a car in my price range and really took car of me. I won't shop any where else. Thank you so much

"EXCEPTIONAL, EXCELLENT, FROM START TO FINISH!!!!!"

I have financed over 10 vehicles in the past 12 years, and never have I been more satisfied. I have never seen a team work together like Timothy Wyden, Mike Waitkus, Robert Leet, and the rest of the dealership. The went above and beyond my expectations. Timothy was an excellent salesman very knowledgeable and friendly. Their was no push to buy or into a certain vehicle I got exactly what I went in looking for. I'm a 1st time buyer from Jerry's Chevrolet Cadillac Buick GMC, and will be a return customer from now on. Mike Waitkus was just as great making me feel at home, and made me feel like I was buying for a company fleet even thou it was only one vehicle. Robert Leet made the financing fast and easy as well stands out from other companies finance people which usually don't say more than 10 words thru out the process Robert was very friendly, and informed me about my options!!! I have not felt SO VERY comfortable buying a vehicle ever be for. These three people and the rest of the staff treated me like family not another number, and this was also the 1st time I had any one show me around the dealership Ashley did a very fine job, and informed me on a lot of stuff including the service shop. THANKS to you all for my great experience, and for showing true customer satisfaction... Unlike their competition in Weatherford, Tx which I have bought multiple vehicles from in the past....C. Newman

Bought a new Hyundai and what a great experience. Would definitely recommend Dayana in sales and Mike in finance I've bought lots of vehicles and this was the best and easiest experience ever