Jackson general hospital Reviews

Usually has great professional staff throughput the building but for some reason tonight a security guard was extremely rude and disrespectful. After being airlifted to hospital for chest pains which were thankfully nothing big, I asked my nurse at discharge if it would be okay to go to cafeteria to get coffee while I wait for my ride. Nurse told me that was no problem and gave me mask to wear along with directions. As I approached the cafeteria a security guard approached my an demanded to know where I was going. I explained to him that I was just discharged and was going to go get a coffee. He told me that because I was discharged I need to leave the building. I explained to him that I was told by my nurse that I was able to go to the cafeteria and he responded that I was a lier and my nurse would never give such permission. I then asked for his name and he replied that it was "frank... F.r.a.n.k. and to make sure I spell it right." I told him that there was no need to speak to me in such a tone and he told me that I shouldn't tell him how to do his job. I never been treated so disrespectful by anyone. Not my best experience here by far

After spending $1000 of dollars in this hospital... one should have to beg for a tray if food.... its 7pm I haven't had one tray of food without begging for it... some good nurses on 4th floor B nurse got mad because I am hungry..

Certain nurses were rude, acted as if we were annoying could see eye rolls, impatient, also was told to stop calling so much to check on a family member, we only called once or twice. Front desk was not pleasant wouldn t let anyone up, even after we were told 1-2 people are allowed. I remember one nurse was so nice and sweet though, and a couple doctors they re the only reason I left two stars.

Jackson general south would not help my sister who just had a pacemaker replaced last week. Who has bleeding black blood, low blood pressure, and chest pains. They said they did not have a room. We were there 10 minutes and decided we needed to go else where to get here help to make it to Vanderbilt for service. Stopped by west Tennessee healthcare north and got treatment right away. Jackson Madison General Hospital has terrible service. I will start taking people there. This makes the second time this has happened.

I haven't had the best experience at this hospital during my stay but nicki from house keeping is amazing she makes sure your room gets cleaned correctly, and she actually care about the patients. The last day they assigned her to my room they were taking me to surgery, today she stopped by my room even though she wasn't assigned to me just to make sure my surgery went ok and that I was recovering well. Thank you Nicki it was very much appreciated and they should hire more employees like you

I just got home today after having Carotid Artery surgery at Jackson-Madison Geneal Hosp. No doubt, I couldn't wait to get out of there and get home! The whole staff understands that. The hospital staff, nurses, doctors, basically everyone was AMAZING! You have to remember, they have a tough job and they are there to help you, not hurt you. They work 12 hr shifts. I couldn't do that! I do good to work an 8 hr shift in a factory. They deserve the utmost respect from all of us. Thank them and be considerate to what they deal with day in and day out. I don't know what their pay rate is, but it's probably not enough!! If management from the hospital reads this, please give them a significant wage increase. No joke! They deserve it! They listened to me and didn't complain about my complaints! Kudos to you all and thank you from the bottom of my heart!

The Labor and Delivery nurses and doctors were the best! My wife and I are thankful for the care provided during the birth of our two sons. Whether it was back in 2017 for our first or 2020 for our second son Top of the line care! Thank you!

Worst care ever, told them I couldn't breathe 5 times from covid complications. They wouldn't even give a breathing treatment

Doesn t listen too the patient at all. I normally take my meds in the morning but for some odd reason they changed it to after 1 o clock everyday and on top of that wasn t even giving me all my meds...... Great ppl working there but I had a horrible experience

I m disappointed with this hospital. I ve been here since 9/24. (15days now). I m starting to feel like I m in prison. Some of the nurses are great at their job but some need evaluation. The floor I m on is not busy, nor a Covid floor so I feel like there s no reason for a nurse to have a bad attitude when you re questioning something they re doing especially if it s making you uncomfortable.
As far as Housekeeping, Lord! I ve been here 15 days and had my room mopped maybe 3 times. All the lady does is change the trash. The only time it was really cleaned was when I asked the lady to do it. I can t imagine the sanitation on the other floors. I actually purchased my own lysol cleaner to clean my room with.
The food! Now it s no secret that hospital food isn t the best but most of it has been edible during my stay. What needs to be looked into is the portion sizes. They are not consistent. Some days I eat my food and I m still starving afterwards. The food is portion sized for a kid. Also, please take this chicken pot pie off your menu! That s about the worst thing served right next to the meatloaf. I ve door dashed so much food up here it s ridiculous.