Jackmont hospitality inc Review

everyone shares the same vision and is dedicated to the mission. ...

The Jackmont Hospitality team is top notch. Their various restaurant concepts have stellar employees (who doesn t LOVE One Flew South?!?!) and they are consistently giving back to the community in numerous ways. I love seeing y all at Atlanta F&W Festival!

I flew through Atlanta Airport today and decided to stop and have a drink and a bit to eat while I waited in my wife to pick me up. I ate at the Friday s in baggage claim. I don t usually complain but my experience was not so great. My drinks were ok but my food was colds and taste old. I asked if I could get fresh food and the waitress took my food back and brought me more but it tasted the same. Then she took that plate away after said something for the 2nd time and it tooked about 30-40 mins for her to bring my food back out. I asked for manager she came out and didn t apologize, she just said she will take the food off. I wished I could rate my experience ZERO. NEVER GO TO FRIDAYS INSIDE ATLANTA AIRPORT, you will be very disappointed!!!!

My family and I went to T.G.I. Friday s for dinner after a long flight and we encountered the worse experience ever. We asked to be sat where we could see our bags on the carousel. So the hostess sat us in the corner of the restaurant, about 20 mins went by before our waitress came over. Her exact words were are y all ready to order? My husband said yes and we ordered our drinks and she came back to take the food order. The drinks took 20 more mins to arrived and the food took around 45mins. We never got checked on. The restaurant wasn t even busy. Beside that we over heard a lot of loud arguing coming from the back. I don t know who run that restaurant but We didn t have a pleasant time there at all. The food was ok but wasn t that hot and our drinks stayed empty, we never got refills, and I never seen a manager. I ve been to T.G.I. Friday s in Duluth were we stay and it s not like this. We are treated wonderfully there. It s a manager always out walking the floor. I find it strange that both restaurants are own by Jackmont Hospitality. It s completely different.

I fly through Atlanta a lot and I stop at the T.G.I. Friday s on B concourse a time, much less that I used to since the service isn t the same anymore. I love salads and I think I m going to just have to find another place to get my salads from. I found a piece of glove and hair in my salad the last time I visit this location. I told the sever, and told her to please inform the manager. She came back and brought a salad and it looked like the same salad and more lettuce was added and the hair and gloves picked out. I asked for the manager and was told that one was in the bathroom and other one was downstairs. I simple paid for my salad and just left. I wished I remembered the server name but I don t. I just asked for a manager card and she gave me a card with Scott Pennington on the front. I was trying to reach Friday s corporate but I see that you guys are franchised. Please get a staff that care about your business.

I visit Friday's on Delta concourse and did enjoy my experience. It was a busy and waited for a table for over 30mins. Once I arrived to my table the waitress came over to take my order and I gave her my food and drink order at the same time because I didn t have much time left. By giving her both orders I thought I was going to get my food out faster but I wanted another 40mins for my food. I had to pack it Togo by then. I over heard more customers complaining about their food taking a long time also. This was Very unsatisfying. I won t be coming back. Your restaurant should be considered of people time and that were inside a airport.

Jackmont is a great company to work for. They care about their community.

Teamwork and helping each other out is what the company is about.

Jackmont Hospitality is leading the way in the hospitality industry with our never ending quest for excellence in everything we do. It starts with our leaders, who embody a culture of respect for their teams and the guests that we serve. Way to go Team Jackmont!!

What can I say.....a great team of people both for guests and employees. What a great brand to be a part of.