3 years ago
OUTSTANDING FACILITATOR!
OUTSTANDING FACILITATOR!
I would like to extend sincere gratitude, appreciation, and great respect to Mrs. Lameka Ivy, as facilitator for the General Civil Mediation certificate. Undoubtedly, Mrs. Ivy created a learning environment that was collaborative, safe, and informative as she shared to students how to increase competency, increase professionalism, and acknowledge the benefits of becoming a listed Rule 31 Mediator. Moreover, Mrs. Ivy emphasized that we were not to be the decision makers in mediation; but were to oversee the process, to hopefully a resolution. Furthermore, not only was learning the process of mediation interesting; but I especially, enjoyed the several role plays, that provided real life mediation experiences. Additionally, Mrs. Ivy, furthered our learning curve to impart how critical listening skills and empathy are understood to be key qualities of a good mediator, as well as creativity, neutrality, respect for parties, balance, and maintaining a non-threatening mediation environment, while deemphasizing areas of disagreement. Alas, Mrs. Ivy s ability to communicate clearly, concisely, and professionally using excellent verbal and written skills, increased my retention and made the course fun. Keep Going!