I recently booked a trip through this travel compa...
I recently booked a trip through this travel company and overall, I found it to be an average experience. The website was easy to navigate, and I was able to find a variety of travel options to suit my needs. However, the checkout process was a bit confusing and could have been more user-friendly.
In terms of customer service, the agents were polite and responsive when I had inquiries, but I did have to wait on hold for quite some time before speaking to someone. The booking process itself went smoothly and I received all the necessary information promptly.
The prices offered by this company were competitive, but I did find similar options at slightly lower prices on other platforms. It would be great if they could work on offering more exclusive deals or promotions to make them stand out.
Overall, my experience with this travel company was average. They provided the basic services one would expect, but there is room for improvement in terms of website functionality, customer service wait times, and offering more competitive prices.
