As a customer, I recently used the software to man...
As a customer, I recently used the software to manage customer inquiries and issue tracking. I found the interface to be user-friendly and the workflow customization options quite helpful. However, I encountered some minor glitches while navigating the platform, which was a bit frustrating. 🤔 The customer support team was responsive and tried their best to address my concerns, but the overall experience was just average. I appreciate the effort put into the software's functionality, but there is room for improvement in terms of system stability and bug fixes. Overall, it's a decent option for managing issues, but it could use some polishing to enhance the user experience.