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D
3 years ago

Customer service is drama.

Customer service is drama.
Unfriendly and stiff. thinking is not in the handbook apparently.
Planning and transport cannot read a map.
Can't deliver here, but around the corner from the street ....

Finally spent 3 weeks getting something delivered.
The crisis will give them a lesson in humility.

J
4 years ago

Beforehand I had contact with Isobouw and although...

Beforehand I had contact with Isobouw and although it went up and down; with yes this is possible and no not or actually yes, I got the feeling that they wanted to be customer-friendly. Great product that polyfortpro. Everything was delivered on time too. Only if you have material left: a pity we no longer have to because the quality can no longer be graded. 110 in the boat because you can no longer get rid of leftover packages and charge 125 for delivery. 100% recycling of 10 bags of residual chips? Only in clear plastic bags, take pictures and then just maybe. So in the bin at PMD waste. Draw your own conclusion. So that you know. Just not a stamp Okay as far as I'm concerned because of the tail.
And indeed the delivery ... it was by a somewhat irritated and indifferent gentleman. He reproached me for not indicating that a truck with two berths could not enter the street. Then it was quite carelessly dropped on the driveway with a fork vehicle. Yes, you couldn't have sold a few more suits. I shouldn't have thought oh an edge, I can still deal with that. No: unsaleable, so refuse. A report from ACM is still possible.

About IsoBouw Systems

IsoBouw Systems: Your Expert in Insulation Solutions

IsoBouw Systems is a leading manufacturer and supplier of innovative insulation solutions in the Netherlands. With years of experience in the industry, IsoBouw has established itself as a reliable partner for architects, builders, and contractors looking for high-quality insulation products that meet their specific needs.

At IsoBouw, we understand that every project is unique and requires a tailored approach to achieve optimal results. That's why we offer a wide range of EPS (Expanded Polystyrene) insulation products that are designed to meet the diverse needs of our customers. Whether you're looking for insulation solutions for residential or commercial buildings, roofing systems or floors, walls or facades – we have got you covered.

Our commitment to innovation and sustainability sets us apart from other players in the market. We use state-of-the-art technology and materials to develop products that are not only effective but also environmentally friendly. Our EPS products are 100% recyclable and contribute significantly to reducing energy consumption while improving indoor comfort levels.

At IsoBouw Systems, we believe that customer satisfaction is key to our success. That's why we work closely with our clients throughout the entire process – from product selection to installation – ensuring that they get exactly what they need within their budget constraints.

Our team of experts comprises highly skilled professionals who have extensive knowledge about insulation solutions. They are always ready to provide technical support and advice on any aspect related to your project requirements.

In addition to providing top-notch insulation solutions, IsoBouw also offers training programs aimed at educating professionals on best practices when it comes to installing EPS products correctly. This ensures maximum performance while minimizing risks associated with improper installation techniques.

We take pride in being an ISO 9001 certified company which means our quality management system meets international standards ensuring consistent quality across all our operations.

In conclusion, if you're looking for an expert partner who can provide innovative and sustainable insulation solutions tailored specifically for your project needs within your budget constraints then look no further than IsoBouw Systems!

IsoBouw Systems

IsoBouw Systems

2.7