Island Hall Resort

Island Hall Resort Review

Reviews 309
3.6
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P
3 years ago

Spacious rooms, in the commercial center (of resto...

Spacious rooms, in the commercial center (of restoration only). Interesting to visit cambridge, but with car, because it is about 25 mins (by car). Good value for money, good hospitality. Satisfactory in general.

S
3 years ago

Surprisingly quiet. Everything worked in the room....

Surprisingly quiet. Everything worked in the room. Breakfast was standard fayre, but still tasty. Quite surprised as a last-minute alternative to a more favoured hotel,and closer to where i needed to be. Services area is next door, but a short drive takes you to some wonderful local pubs!

K
3 years ago

One of filthiest place I've stayed. The carpet had...

One of filthiest place I've stayed. The carpet had dirt marks and smelt, the bathroom had hairs in the tub, the little trainee at reception bluntly told us he was busy and we had to wait to get these issues sorted out. The Manager was very helpful, changed our room and made sure we were taken care of.

The WiFi just never works, but as we found out, most WiFi around the area was pretty slow, so that might not have been their fault

B
3 years ago

Reasonably priced room. Clean, quiet. God awful fo...

Reasonably priced room. Clean, quiet. God awful food.
At the time we stayed (6/2019) it was about the most difficult place to get to in all of England. Motorway repairs closed the exits. Oh, and be careful of those noisy rabbits out back chomping on grass all night.

A
3 years ago

Plenty of parking, need to make sure to register r...

Plenty of parking, need to make sure to register registration. Greeted as walked into the hotel, room was fairly clean, tea and coffee amenities, restaurant is separate but good portions and good food. Had no trouble with the hotel. Only reason not 5 stars is the net curtain was hanging off, bit of head board broken and parts and drawers dusty. Affordable hotel.

R
3 years ago

It's an OK place. No noise from car park, seemed q...

It's an OK place. No noise from car park, seemed quiet enough, beds were comfortable (loads of beds, crammed in, see photos!) all good really. Services right outside, Shell garage, KFC etc, all good.

S
3 years ago

For the price, good value. Would use again. On sit...

For the price, good value. Would use again. On site facilities are good, pleasant service. Rooms clean, sizeable, free WiFi. Related services marks and spencers etc are many so plenty alternatives for food etc.

S
3 years ago

Where do I start, location was the middle of nowhe...

Where do I start, location was the middle of nowhere surrounded by roadworks which made the journey into Cambridge twice as long.. the hotel Was absolutely filthy, Noise unbearable. 20 for a English breakfast without anything available More

J
3 years ago

Really bug room even though we were a family of fo...

Really bug room even though we were a family of four. Clean and well maintained I really liked the shower cubicle with the seat. Very good standard of breakfast, better than some 4* places! Very friendly staff and efficient booking in and out. Good parking.

A
3 years ago

Please be aware that this hotel is at a services o...

Please be aware that this hotel is at a services on the A14. It is busy and can be noisy. That said I had no complaints about the room, clean and functional. Nice shower which was big enough for two ;-)

g
3 years ago

Yes

G
3 years ago

Great hotel outside of Cambridge. A car is a must....

Great hotel outside of Cambridge. A car is a must. Room was surprisingly comfortable and well equipped. There is a petrol station next door if you need anything over night.

Staff was nice and helpful.

M
4 years ago

Friendly staff. Nice and clean beds, shower etc. S...

Friendly staff. Nice and clean beds, shower etc. Stay here up to 12 times a year with work and the rooms are all of the same good quality. Would like some better WiFi, but is OK for checking emails

e
4 years ago

Thought the price was reasonable, however I soon d...

Thought the price was reasonable, however I soon discovered you get what you pay for.

First off, the hotel was a little hard to find, not very well sign posted.

Staff were a little rude.

Noisy air conditioning.

Not all that close to Cambridge, had to catch a park and ride bus, and that took 15 minutes to get to, and then adding the journey into Cambridge itself took another 12 minutes.

Slow internet, at times, kept dropping out.

Ok for a night's stay, if needed, but would look elsewhere if you are planning on staying longer

P
4 years ago

Room was spacious and clean tho rather warm. The b...

Room was spacious and clean tho rather warm. The bed was comfortable and large! Loved the hidden features like the luggage rest, very good idea and uses less space. We didn't eat at the hotel so can not comment on the food. Staff were kind, friendly and helpful.

S
4 years ago

room was clean and well proportioned. breakfast wa...

room was clean and well proportioned. breakfast was limited. majority of the staff were ignorant, apart from the lady at the front desk who dealt with our checking in and Sam who provided information on the local area and offered to resolve problems regarding breakfast. this was our first time in Ramada hotel/motel and I would reserve judgement until I have tried another of their hotels. hence, in fairness, i am unable to recommend or dissmiss.

J
4 years ago

The location is very easy to find, all the staff a...

The location is very easy to find, all the staff are very welcoming, friendly & helpful without being to invasive. Very little noise in the hotel & bed was really comfortable. We enjoyed our stay.

C
4 years ago

Lovely hotel, cant seem to fault it. We was welcom...

Lovely hotel, cant seem to fault it. We was welcomed by a lovely member of staff. They were very helpful and told us all the information we needed to know. We got directions to our room. Our room was beautiful, well decorated no marks anywhere. It was so clean and we loved the shower. The room was big and the bed was so comfy. We would recommend this to anyone defiantly worth the price. Right next door to a shopping centre with loads of restaurants. Easy to find and great parking. Staff are defiantly the most nicest we have ever met. This is the best hotel we have ever stayed in.

D
4 years ago

We checked in on Friday 21st August. Reception sta...

We checked in on Friday 21st August. Reception staff extremely helpful and friendly. Both Ollie and Aaron worked very hard. The food was amazing. Well presented and tasty. Room was as expected clean and comfortable. Showers piping hot. Couldn't fault our stay. Thank you.

j
4 years ago

The location of the ramada Cambridge is perfect no...

The location of the ramada Cambridge is perfect not to far from St ives cambridge both places we were visiting so fairly central location to both places Staff were welcoming and polite someone is on the desk 24hrs and were happy to help Room was nice enough with a comfy bed plenty of storage room/wardrobes space for two people with a kettle and coffee and tea making facilities shower was pleasant and spacious shower gel ect was supplied We had breakfast in the dining room which was nice and plentiful overall our stay was pleasant and the atmosphere in the hotel made us feel welcomed

T
4 years ago

Everything is fine so far. I just checked in. The ...

Everything is fine so far. I just checked in. The room is good standard, the bed I can only judge tomorrow. Price / performance ratio seems to fit. Parking and Wi-Fi for free. The gentleman at the reception was very nice. If something does not fit, I'll correct the review.
Update: the bed is very soft, but I sleep well in it. Unfortunately it is cold in the room. The air conditioning does not heat. According to the receptionist she is in "summer mode", but at night she has 8-9 degrees and 16-18 degrees. Too cold! On the 2nd day at 6:00 am got up for a meeting and looked forward to a warm shower. Bad luck, no hot water. That is not how it works!!!
Thus corrected to 3 stars.

P
4 years ago

Nice, basic room... not huge, twin bed, but comfo...

Nice, basic room... not huge, twin bed, but comfortable. Location is not close to many places, but being at a rest stop on the highway, there are several food options in the plaza next door. The hotel has a restaurant, but it's nothing to write home about... and is more expensive. The rest stop plaza has numerous options that are faster and less expensive. The hotel staff are courteous, but not very fast so pack your patience

D
4 years ago

Normally I'll wait until I check out before review...

Normally I'll wait until I check out before reviewing but I'll make an exception. My expectations were high, an Alan Partridge style travel tavern kind of place I thought, next to the A14 but what a lovely place it is, friendly helpful More

S
4 years ago

Old and tired hotel. Very basic rooms. Unfortunate...

Old and tired hotel. Very basic rooms. Unfortunately we had a room next to some Asian tourists who got up at 6am and yelled at eachother. Walls are very thin. Lots of roadworks make it hard to get to and hard to find. Not up to Ramadas usual standard.

M
4 years ago

More

P
4 years ago

Will not stay here again. Bed seems comfy enough, ...

Will not stay here again. Bed seems comfy enough, but room is dirty, bathroom hasn't been cleaned since the previous guests with shaving hair in the shower and on the bathroom floor. Bathroom actually stinks of urine now we've been in the More

D
4 years ago

breakfast was terrible, rooms need big improvement...

breakfast was terrible, rooms need big improvements especially the beds very noisy springs need to be updated only good thing I can say it's close to many food takeaways. when trying to sleep it's hard because the cleaner is not good with the Hoover hitting every skirting board hard so it wakes you up and contractors aren't even that good when they are outside your room fixing something. it's cheap for a reason

B
4 years ago

Our experience was very poor, the bathroom was fil...

Our experience was very poor, the bathroom was filthy, and after asking for it to be cleaned again still smelled of urine. Nusience guests slammed doors and screamed all night and the breakfast room smelled of rotten milk!

Island Hall Resort

Island Hall Resort

3.6