Islamabad Marriott Hotel Review

It is a good, location, with a nice front aspect to the mountain range. Part of a long-established Pakistani hotel group, the Marriott is a well-established high class venue which I have visited for the last 21 years, on and off.

The style and values remain the same but it is good to see that they invest in keeping the facilities modern.

The bathroom was very clean and modern, with new and good quality towels. The room generally was very clean, with quality fresh bedding.

The only room complaint was that the 2 pillows were far too flat and un-supportive which led to poor sleep. This was a real issue.

This time I had a poor view of the a/c plant, but it's fine, not everybody can have a front view every time.

Service throughout is very sharp and attentive, which is a function of good management. There is a good choice of restaurants and now even a bar in the basement !!!! Local currency purchase only.

Breakfast was included and was very extensive and hygienic with chefs wearing mouth guards and plastic covered fruit trays etc. With is being a buffet through, and particularly at weekend, you have to get there early if you want to avoid extensive picking over with bare hands by kids etc.

They do take a significant block on your credit card on arrival which is a bit irritating, especially as I said that we would not be eating in or using the facilities because we were being hosted outside for a short days visit. Sadly they did not accept my explanation, or trust me on this point and insisted on still blocking the card in case I was not being truthful, which is a bit much I think as given the security, it is hardly credible that we could do a runner without paying the bill in full, is it? I think a smaller block just against the minibar, and restaurant pay-as-you-go option would be more in line with present international hotel rules. It is for this reason only that I don't award it 5 stars.

Nice rooms. Good restaurants. Room service needs improvement in response time.

Very nice hotel. Ambassadors of countries and their like.

5 star hotel with Stylish building and excellent location.

Ideal for meetings and office gathering. Marriott food is not as good compared to Sarena hotel.

A good place to hang out at night during late hours. Had delicious tea along with chocolate cake.

Nice Hotel in the Islamabad. Most of the time whenever I visit Islamabad I love to stay here. Good comfortable rooms and delicious foods especially in Nadia Restaurant.

A good place for foreigners and high class families. A neat and clean environment for families and business professionals.

It should be
category 1 or 2...really disappointed and according to me it shouldn't be called marriott as the service is not ok and really outdated building and decor and all ....the toilets in lobby says it all
And no good service to platinum...or titanium...or ambassador bonvoy members....only if you are a known tycoon or celebrity else just forget your marriott bonvoy status here it has no value and respect even if you have everything and lots of money....
Only if you flash and as written above are a celebrity you will get good service.
I've been here 5 to 10 times stayed here before maybe 5 times different length stays....and recently was there for some food....gotta tell you people honestly ...really lack of service or i rather say no service and understanding.....
Simply a 2 start or category 1 or max 2 hotel and should be downgraded to Courtyard by marriott maybe......even Courtyard by marriott is better for this property as i have stayed in many with top top service and understanding and cleaningnes....witch live up to the name of marriott.
The managers never let you speak or meet the general manager as they make excuses....hope really marriott International will send a auditor there some times n check n see for them self.

The managment is superb, food was faboules and the service's were on time ..

whenever I'll be back to Islamabad I would choose again the Marriott

Attended wedding reception.. Overall was good experience

Ambiance is amazing. The restaurants inside were amazing

I stayed at marriott, Islamabad in September 2016 during my wedding, they stored my marriott credit card info and on november 25, 2020 they charged me for two night stay. I did dispute this transaction with Chase and they assured me they will investigate and credit my account with same amount. I think marriott, Islamabad should also investigate this and bring the culprits to justice, if they claimed to be really a five star hotel. This is disgrace to ppl of my country and even for marriott that they have such ppl within their staff. I have been using marriott since 2014 and never had any issue before in USA