Sean Y

Review of Islamabad Marriott Hotel

It is a good, location, with a nice front aspect t...

It is a good, location, with a nice front aspect to the mountain range. Part of a long-established Pakistani hotel group, the Marriott is a well-established high class venue which I have visited for the last 21 years, on and off.

The style and values remain the same but it is good to see that they invest in keeping the facilities modern.

The bathroom was very clean and modern, with new and good quality towels. The room generally was very clean, with quality fresh bedding.

The only room complaint was that the 2 pillows were far too flat and un-supportive which led to poor sleep. This was a real issue.

This time I had a poor view of the a/c plant, but it's fine, not everybody can have a front view every time.

Service throughout is very sharp and attentive, which is a function of good management. There is a good choice of restaurants and now even a bar in the basement !!!! Local currency purchase only.

Breakfast was included and was very extensive and hygienic with chefs wearing mouth guards and plastic covered fruit trays etc. With is being a buffet through, and particularly at weekend, you have to get there early if you want to avoid extensive picking over with bare hands by kids etc.

They do take a significant block on your credit card on arrival which is a bit irritating, especially as I said that we would not be eating in or using the facilities because we were being hosted outside for a short days visit. Sadly they did not accept my explanation, or trust me on this point and insisted on still blocking the card in case I was not being truthful, which is a bit much I think as given the security, it is hardly credible that we could do a runner without paying the bill in full, is it? I think a smaller block just against the minibar, and restaurant pay-as-you-go option would be more in line with present international hotel rules. It is for this reason only that I don't award it 5 stars.