Reviews 12
Filters:
Rating
Language
Sort:
Most recent
J
5 months ago

Irt exceeded my expectations when it comes to cust...

Irt exceeded my expectations when it comes to customer support. Their team is knowledgeable, patient, and efficient. They resolved my issues quickly, and their service has been consistently excellent.

G
6 months ago

Irt's customer service is exceptional. The agents ...

Irt's customer service is exceptional. The agents are knowledgeable, patient, and efficient. They thoroughly addressed all my queries and provided the necessary assistance. I'm impressed with their professionalism and would definitely recommend them.

M
7 months ago

Irt's customer support is top-notch. The response ...

Irt's customer support is top-notch. The response time is quick, and the agents are always eager to assist. They made sure my concerns were addressed and provided a solution promptly. I'm happy with their service!

J
8 months ago

I reached out to Irt's customer support, and I mus...

I reached out to Irt's customer support, and I must say they provided me with outstanding service. The agent was attentive, understanding, and resolved my issue effectively. I'm very satisfied with their support.

J
1 year ago

I recently had an interaction with their customer ...

I recently had an interaction with their customer support team, and I must say I was pleasantly surprised. The service I received was great, and the issue I had was resolved quickly. Irt's team definitely exceeded my expectations.

D
1 year ago

I recently contacted customer support regarding an...

I recently contacted customer support regarding an issue, and I must say Irt's team provided excellent service. The representative was helpful, friendly, and resolved my problem in no time. I'm satisfied with the experience.

S
1 year ago

The customer service provided by Irt was average. ...

The customer service provided by Irt was average. While the agents were polite, the overall experience was satisfactory. It would be great if they could improve their response time to provide a better customer experience.

M
4 years ago

Thank you..

Thank you..
Al Calderon & Staff for give me a great deal on a Tune up, Tires, & Wheels Alignment.
Real Talk on Auto Body, Auto Repair, & Sales.
Go check them out for Real Talk on your vehicle.

Services: Tires, Tuning, General repairs & maintenance, Wheel alignment

About Irt

Irt is a leading call center solutions provider that offers custom solutions and highly qualified staff for inbound and outbound business needs. With years of experience in the industry, Irt has established itself as a reliable partner for B2B clients looking to enhance their customer service operations.

At Irt, we understand that every business has unique requirements when it comes to customer service. That's why we offer customized call center solutions tailored to meet the specific needs of our clients. Whether you need help with inbound calls, outbound calls, or both, our team of experts can design a solution that fits your business perfectly.

One of the key factors that sets Irt apart from other call center providers is our focus on quality. We believe that providing exceptional customer service requires more than just having a large team of agents. That's why we carefully screen and train all of our staff to ensure they have the skills and knowledge needed to deliver outstanding results.

In addition to providing top-notch staff, Irt also uses advanced technology tools to optimize performance and improve efficiency. Our state-of-the-art call center software allows us to track metrics such as average handle time, first-call resolution rate, and customer satisfaction scores in real-time so we can make adjustments as needed.

Another advantage of working with Irt is our commitment to transparency and communication. We provide regular reports on key performance indicators (KPIs) so you can see how your campaign is performing at any given time. Additionally, we assign dedicated account managers who serve as your primary point of contact throughout the engagement.

Whether you're looking for help with lead generation, appointment setting, customer support or any other aspect of your business operations requiring phone support services - Irt has got you covered! Our team will work closely with yours every step along the way ensuring seamless integration into existing workflows while delivering measurable results through data-driven insights & analytics reporting back regularly on progress made towards achieving goals set out together upfront during initial consultation phase prior starting work together long-term basis if desired by both parties involved!

In conclusion: If you're looking for a reliable partner who can help take your customer service operations to new heights - look no further than Irt! With customized solutions tailored specifically around each client's unique needs combined with highly trained staff using cutting-edge technology tools designed specifically around optimizing performance & efficiency while maintaining transparency throughout entire process from start-to-finish - there really isn't anyone better equipped than us when it comes down delivering exceptional results consistently over time!