About Iqor
IQor is a leading global provider of business process outsourcing (BPO) and customer support services. With its irresistible corporate culture and smart CX technology, iQor has become the world's most sought-after outsourced customer support & BPO option.
Founded in 1998, iQor has grown to become a trusted partner for some of the world's largest companies across various industries. The company operates in over 18 countries with more than 35,000 employees worldwide. Its mission is to provide exceptional customer experiences that drive loyalty and growth for its clients.
One of the key factors that sets iQor apart from other BPO providers is its unique corporate culture. The company values diversity, innovation, collaboration, and accountability. It fosters an environment where employees are encouraged to take risks and think outside the box to find creative solutions for clients' needs.
iQor also invests heavily in technology to enhance its service offerings. Its smart CX technology leverages artificial intelligence (AI), machine learning (ML), natural language processing (NLP), and automation to deliver personalized experiences at scale. This enables iQor's clients to improve their customers' satisfaction while reducing costs.
The company offers a wide range of services across various industries such as healthcare, retail, telecommunications, financial services, transportation & logistics among others. Some of these services include inbound/outbound call center support; technical support; sales & marketing; back-office processing; data analytics & insights; social media management among others.
iQor's commitment to excellence has earned it numerous awards over the years including recognition as one of America's Best Employers by Forbes magazine in 2020. The company also received accolades for its innovative use of AI/ML technologies at the AI Breakthrough Awards in 2019.
In conclusion, if you're looking for a reliable partner that can help you deliver exceptional customer experiences while reducing costs through innovative technologies then look no further than iQor! With its irresistible corporate culture and smart CX technology capabilities coupled with years of experience serving some of the world’s largest companies across various industries makes it an ideal choice for your business needs!