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M
3 years ago

This place used to be good. Now, this Max Force e...

This place used to be good. Now, this Max Force engine absolutely sucks. I have to bring in a 2012 Pro Star once a month for engine issues. You better make sure to inspect any repairs since the mechanics are lazy and slap it together.

J
3 years ago

Even though I had to wait to get my truck in they ...

Even though I had to wait to get my truck in they took care of my problem. After they finished I didn't have any time on my clock, so they let me stay overnight on there lot. If u have to get work done on your truck try not to come with the trailer because they're a lot in the back was super packed.

M
4 years ago

I had q bad experience whit the part deparmant i w...

I had q bad experience whit the part deparmant i walk in at 3:15pm on saturday then when it was my turn one of the employes was refusing to help me! He was telling me walk out of the store very respectful cuz it was time to close the store! When it was 10min away from 3:30pm wich I refuse I was so piss I argue back and forth until a other emploee step up and gladli took care of me .Bad costumer service and bad managment the lost of my bisness will never buy in this place again .

D
4 years ago

Terrible, over 10 days for a 10 minute repair, I h...

Terrible, over 10 days for a 10 minute repair, I have permission from the company I am buying an international from to kick up the governor, just went in and asked if they could do it, the said sure but it won't be done until after Christmas (10 days away) . Someone please explain to me why a 10 minute job of simply hooking up a computer to the truck and changing the settings will take 10 days. If you have warranty work stay away also you will lose your truck for 3-4 weeks at a minimum

C
4 years ago

You double prices on simple things like Relays . Y...

You double prices on simple things like Relays . You are rude to customers . You think everyone doesn't know the market prices for parts. Stay away from this dealership. They inflate their prices and when asked about it they will tell you that's what it is ,take it or live it. I went to another dealership and bought everything I needed at a fare market value (high quality parts).

A
4 years ago

At 7 pm put on hold block heater but when I came t...

At 7 pm put on hold block heater but when I came to pick it up the next day at 8:30am it was gone they told me that it is sold.
I drove 20 mls to this dealer to pick up my item.There is no point in puting anything on hold because they dont care about their clients

M
4 years ago

Probably Worst service I have experienced at a dea...

Probably Worst service I have experienced at a dealership in the past 7 years. Service desk does not want to do anything , no one is picking up the phone for updates, takes weeks to get estimate sent over, I am not going to get into how long it takes to actually work on a truck...... long story short month later door locks were changed and wire changed to apu, 1 week later the lock to the door falls out, the bill came out to be 1000.

M
4 years ago

Not Honest,Rip off and Fraud.

Not Honest,Rip off and Fraud.
They do not know what they are doing.
They charged me $1500.00 for replacing a $25.00 part.
Second time we sent them the bus they forgot to plug the alternator wire to the alternator and told us they the alternator needs to be replaced.Charged us about 5k our vehicle was not even fixed right.They do not have what it takes to deal with people and they do not even return phone calls. Stay away from this establishment.

About International Trucks

International Trucks: Delivering Solutions for Your Business

International Trucks is a leading manufacturer of commercial trucks, offering a complete lineup of vehicles designed to meet the needs of businesses across various industries. With over 100 years of experience in the industry, International Trucks has established itself as a trusted brand that delivers reliable and efficient solutions to its customers.

The company's product portfolio includes two main series: the HX Series and LT Series. The HX Series is designed for heavy-duty applications such as construction, mining, and logging. It features a rugged design that can withstand harsh environments and demanding workloads. The LT Series, on the other hand, is ideal for regional hauls and local deliveries. It offers superior fuel efficiency and driver comfort without compromising on performance.

At International Trucks, we understand that uptime is critical for our customers' success. That's why we offer comprehensive support services to ensure that our trucks are always up and running when you need them most. Our network of dealerships provides maintenance services, genuine parts replacements, and emergency roadside assistance 24/7.

We also offer innovative technologies that help businesses optimize their operations and reduce costs. For instance, our OnCommand Connection platform allows fleet managers to monitor their vehicles' performance in real-time using data analytics tools. This helps them identify potential issues before they become major problems and make informed decisions about maintenance schedules.

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Our dedication to customer satisfaction has earned us numerous accolades over the years from industry experts such as J.D Power & Associates who have recognized us for providing exceptional customer service experiences consistently.

In conclusion,

International Trucks offers more than just commercial vehicles; it provides solutions tailored specifically towards your business needs with an emphasis on reliability efficiency innovation sustainability safety comfortability among others making it one of the best options available today!