InterContinental London Park Lane Review

I stayed in the hotel for a weekend over november by myself. Something really not pleasant happened to me. While I was showering the house keeper entered in my bathroom while I was in the shower and asking me if I needed something, like some extra towels. Obviously I reported immediately to the reception what happened and the management apologized to me.
To be honest I think they should have done somethig more than apologise only. I believe entering in my bathroom without permission is something that really should NOT happen. I am not coming back to this hotel

It is a very good hotel, very high employees. The hotel is located on a very good location next to metro m

A great place to explore Buckingham Palace and Westminster Abbey. I also recommend a hard rock cafe next door :)

InterContinental London Park Lane is a luxury 5-star hotel in London, England. It is located at 1 Hamilton Place on Hyde Park Corner with Park Lane, close to the shopping centre of Knightsbridge and Picadilly.The hotel is operated by the InterContinental Hotels Group as part of the InterContinental chain, and was built in 1974.

Such a beautiful awesome hotel and the concierge was incredible beautiful views right by Hyde Park

We had a wonderful stay at the London Park Lane. The room was very nice and the staff were very friendly and helpful. They offered us a complimentary fruit tray and prosecco, but we told them no thank you since we don't drink. I thought that was the end of it, but an hour later they sent up the fruit tray with a very nice bottle of bottled water. It was nice that they were listening to us and found a way to meet out needs.

Great staff, huge lobby, location is good BUT there is no sauna and steam baths which was very strange and when i asked them, they told me the building was not designed for them . The check in process was lengthy although i am an intercontinental ambassador member. They did however offer me some coffee at the lounge until my room was ready. This is how it is in London, you have to compromise when it comes to hotels.

Amazing hotel, would love to stay every time I'm in London. Note that if you drive it is just inside the congestion charge zone.

Attended the ballroom function room for a wedding. Very friendly and attentive staff who were happy to accommodate. Place was very glamand clean. Overall, extremely pleased and impressed.

Large conference hotel with great F&B outlets. On the edge of Mayfair and within walking distance of Hyde Park Corner tube

Food was alright, probably not worth it unless you're trying to impress someone with a sofisticated-seeming restaurant.

It was my nephews wedding! They did well! We had the whole floor of the mezzanine! We had outside caterers and our own drinks which they obviously charged for! Not good for parking! Security was good! Shop around in Park Lane!

Very good service all round, nice cocktail bar. Room we stayed in was nice corner views and very comfy beds. Best part was the staff, friendly, professional and helpful

Lovely hotel in an ideal location. Big rooms and delicious food.

Staff were wonderful, without exception. Building maintained to a very high standard. Suite we stayed in was good and roomy but bathroom second tiniest I have experienced in any hotel.

Great location and exactly what I expected from this hotel and their staff.

Beautiful hotel with nice Staff. The Theo Randall s Restaurant was absolutely great! And also the Room Service was excellent, the Fillet was better than we could have ever expected it.

Valentin and Georges very helpful and friendly. Didn't get hot chocolate as expected so that's why it's a 4

Great place to stay, love the style, and the cookies.

I stayed in this hotel for 4 nights in October 2014. This hotel is a reap-off and you are well advised to look for another hotel.

1) I had booked well in advance, My booking was confirmed and acepted. Upon arrival, they did not have the room I had selected and paid for and wanted to offer me a lower type of room !!!!
2) They cheated on the price of the room which we finally agreed on.
3) Room is much below standards for this kind of hotel
4) Food is lousy.

Given the premier location, I was expecting more. But it was good

Excellent location, lovely staff and brilliant food. Highly recommended.

Excellent afternoon tea. Have been here twice and among a lot of high end hotels, I've received the best service here! Not only are the staff very knowledgeable, polite and friendly, they also take the time to explain the menu patiently and properly suggest paired teas. I've found from past experience that staff at a lot of other high end hotel afternoon teas, simply plonk the cake tray at the table without any interest and suggest the ubiquitous afternoon tea to go with everything! Intercontinental sets itself apart in this regard and make the occasion feel even more special. Thank you!

We had a wonderful stay at the Intercontinental Park Lane. Excellent service & a perfect location - highly recommended.

Great location, close to everything in the center, walking distance to Oxford street.

Lovely hotel and set up with great facilities for a corporate event.

A truly beautiful hotel with immaculate decor and ambiance.

Everything super enjoyed the prawns and especially the special rice Cooked with cados

Excellent location close to everywhere nice place and clean, and the staff very kind and helpful

Just popped in for tea and was greeted very professionally and served excellently.

Nice location, friendly and cooperative staff, small rooms, even the refurbished roomes are not up to InterContinental level at all

Not value to money at all

Okay but we had a terrible night's sleep due to noise. However, our drinks were subsequently refunded.

Perfect for afternoon tea and chill out time in the evening sipping cocktails. Great selection of unique gins

Excellent situation. Quiet while being in central London. Nice hotel service ok. Particular point on the cleanliness of the rooms to note. The decor is very classic and deserves a little more modernism. A shower screen instead of a curtain would be welcome. And independent bedside lights not to disturb his spouse.

Best 5 STAR Hotel in London came for Lunch
Service is always very crisp,and fast.
I was taken to my table by Isabel a very nice lady from Australia.
I tried the lobster lunch with a nice glass of Champagne.
Good to feel like a VIP for a hour or so.
The hotel has very good security which is very important,as anyone can just walk in.
Keep up the high standards you've set,and hopefully I'll see you soon.

Very nice Hotel I love it
Ali Sultan AlSulaiti

Big hotel but absolutely slow services, checking in time was really longer than entering from Heathrow Airport. Staff at reception getting angry very quickly and have no patience for our requests or questions. Above all there is no Spa or health club or swimming pool like all other 5 stars hotels in London or around the world. They only offer gym and luxurious massage.

Lovely place. They always have special scent sprayed in lobby which is amazingly combined with beautiful flower arrangements.
Some rooms are very nice and modern but some are outdated. But still will give 5* as it's great hotel and staff is very polite and helpful

it is not as cleaned as it was before and breakfast has changed.

Nice hotel. Attentive service. Great location. Get a room overlooking the park. Financial Times delivered to the room each morning is nice. Take advantage of the deep bathtubs with a cup of nice hot tea.

We had a very nice stay. The atmosphere was nice, the excellent doorman was so hospitable and helpful it made going out and returning a pleasure. The room was very nice and the bar and cafe area was a very nice setting. The cocktails were a bit ordinary but the service was engaging and please tell. All in a great hotel experience.

I can only comment on Theo Randall's restaurant as I wasn't staying at the hotel. The service was a little slow but the food and drink were excellent. I was fortunate not to be paying so I can't say whether it was good value.

Celebrated my friend s birthday it was a prestigious event

I had the opportunity of staying here last weekend. It was simply devine. Helpful staff, clean rooms and very comfortable beds.

A luxurious hotel, welcoming and pro staff. I SUGGEST TO HAVE SUCH OPTION (SEE PIC) AT THE ROOM FACILITY.

Ella Canta restaurant within the hotel. Food was good, but small portions and was cold.

Treated my fiance to a night in the city and we both loved it here. Really great location and attentive staff. Decor is good.