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Questions about Integraphone

Based on 10 reviews, listing data and website checks · updated today

What is Integraphone?

Integraphone is a company founded in 2005 that specializes in the integration of IP telephony solutions, video conferencing, and video protection solutions. They provide IT and telecommunications services in Île-de-France, including network security, server hosting, and fiber optics. Their approach focuses on creating custom, high-performance solutions to ensure business continuity and security for clients of all sizes.

Where is Integraphone located and which areas do they serve?

The business is located in the Île-de-France region, specifically at Buroparc 31 av. Jean Moulin, 77200 Torcy. They serve companies across this area and position themselves as a key player in telephony, security, and computer infrastructure. Their services include telephone IP, mobile telephony, and SaaS solutions tailored to local business needs.

What specific products and services does Integraphone offer?

Integraphone offers a range of services including IP telephony, video conferencing, video protection, and network security. They also provide server hosting, fiber optics, and mobile telephony solutions. Their expertise covers everything from network cabling to cybersecurity and infogérance (managed services) for businesses.

How can a new client get started with Integraphone?

The company provides a free quote for their services and emphasizes a personalized approach where a single point of contact follows the client's file throughout the entire process. They offer comprehensive support from audit to maintenance, including financing plans and skill transfer. Their goal is to help organizations focus on productivity by handling their technological transformation.

How can I contact Integraphone?

Clients can reach Integraphone by calling 09 70 75 52 52 or by sending an email to [email protected]. The business also maintains a presence on social media platforms like Facebook, X-twitter, LinkedIn, and YouTube for further engagement. They encourage potential customers to request a free estimate to discuss their specific project needs.

What do reviewers commonly praise about Integraphone?

Multiple reviewers consistently praise Integraphone for their top-notch products and exceptional customer service. Customers frequently mention that the quality of their solutions exceeds expectations and that the support team is always friendly and helpful. Many users express high satisfaction with the reliability and professionalism of the company's offerings.

What is the rating and how recent are the reviews?

The Trustburn rating for Integraphone is 4.1 out of 5 stars based on 10 reviews. The most recent reviews date back to November 2023, with the oldest review from December 2022. The rating distribution includes several 5-star ratings alongside some 3-star ratings, reflecting a generally positive reception.

What specific themes do reviewers share about their experience?

Some reviewers on Trustburn mention that the prices offered by Integraphone are unbeatable and that the products are reliable. Others note that the customer service is second to none and that the company is trustworthy. These themes highlight a strong consensus on value and service quality among satisfied clients.

Who is Integraphone best suited for?

Integraphone positions itself as a company that suits organizations of all sizes, from small businesses to larger enterprises. They emphasize a human-scale approach where each project is treated uniquely to establish a relationship of trust. Their solutions are designed to be flexible and adaptable to the specific technical and strategic challenges of each client.

What should a first-time customer know about Integraphone?

A first-time customer should know that Integraphone provides a complete accompaniment from the initial audit to final maintenance. They handle financing plans and ensure a smooth transition of skills, acting as a single partner throughout the process. This allows the client to concentrate entirely on their primary business objectives without distraction.

What technology integrations does Integraphone utilize?

The business operates as an operator and integrates various technologies such as IP trunking and mobile telephony. They also specialize in video surveillance and access control systems. By combining these elements, they create robust network solutions that ensure optimal connectivity and security for their clients.

What details about their equipment and quality standards are mentioned?

Integraphone emphasizes the use of high-quality equipment from top-performing and recognized suppliers in their respective markets. They claim to deploy solutions that are at the cutting edge of technology to guarantee performance and security. This commitment to quality equipment is a core part of their service delivery model.

What pricing or terms are actually stated on their website?

The company's website explicitly states that they offer a free quote for their services. They also highlight that their solutions are designed to be scalable and adaptable to the specific business challenges of their clients. This flexibility is a key feature of their service offering.

How does Integraphone handle support and communication?

Integraphone provides support through a dedicated contact email and phone number, ensuring clients can reach them easily. They also maintain active social media profiles for broader communication. Their commitment to personalized support is evident in their approach to client interaction and problem resolution.

Is Integraphone on social media?

Integraphone has official profiles on Linkedin.

Based on reviews, listing data and the company's website. Verify anything important with the company directly.

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About Integraphone

Integraphone specializes in the integration of IP telephony solutions, video conferencing and video protection solutions.

Address
31 avenue Jean Moulin