Direct Insurance Services

Direct Insurance Services is an insurance agency based in Salt Lake City, Utah, that has been operating since 1973. The business serves residential and commercial clients by shopping multiple top-rated insurance companies to find the best rates and coverage. They offer auto, home, renters, business, and specialty vehicle insurance policies.

The agency operates out of a location at 6589 South 1300 East, Suite 120, Salt Lake City, UT 84121. They also have additional offices in Vernal, St. George, and Springville, Utah, allowing them to serve clients across the state and other Western states.

To get started, customers can request a quote online through the website or by calling the business phone number at 801-255-7300. The process involves selecting the type of insurance needed, providing vehicle and driver details, and confirming the request with an agent in the office.

The agency's main selling point is that they compare multiple top-rated insurance companies side-by-side to maximize discounts and find the best value for a client's specific situation. They emphasize that their local presence allows them to understand unique risks associated with living in Utah.

Reviewers consistently praise the staff for being friendly, knowledgeable, and ready to help throughout the insurance process. Many customers highlight that the staff goes above and beyond to answer questions and guide them step by step to find a policy that fits their needs and budget.

The Trustburn listing shows a 4.3 out of 5 rating based on 8 reviews. The most recent review was posted in October 2023, and the reviews span from May 2022 to October 2023.

The agency has been in business for over 47 years, having started in Vernal, Utah, in 1973. They have grown from a single location to multiple offices and now represent 20 insurance carriers, serving thousands of customers across 15 states.

The agency serves a wide range of customers, including homeowners, condo owners, landlords, renters, and business owners. They also specialize in commercial insurance and contractor insurance programs for businesses in Utah.

The agency's website states they offer best rates and pricing plans available for any budget. They also mention that they will shop clients with many of Utah's best insurance companies to ensure competitive pricing.

The agency's history includes a partnership with Allied Insurance under their AIDCO Concept program in 1991, which led to Claudia Burraston being honored as the AIDCO agent of the year countrywide. This partnership helped expand their reach and client base.

The agency's team includes licensed agents such as Jason Burraston, Arla Huck, Crystina Scott, and Dana Muranaka, who brings over 40 years of insurance experience as a former underwriter for USF&G Insurance.

The agency offers specialized coverage options such as seasonal rental protection for short-term rentals, which guards against weather, liability, and vacancy risks year-round. They also provide earthquake insurance as part of their property offerings.

The agency operates during standard business hours, typically from 8:00 am to 5:00 pm on weekdays, though specific hours may vary by location. Customers can reach the office via phone or by visiting their physical addresses.

The agency's mission is to provide quality insurance products with a dedication to ethics and personal service. They aim to continue this mission by offering quality programs from top-rated companies to their clients.

The official website of Direct Insurance Services is insurancesaltlake.com.