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D
3 years ago

TERRIBLE CUSTOMER SERVICE!

TERRIBLE CUSTOMER SERVICE!

My colleague had called them earlier stating she wanted paper bags in certain sizes. They told us that they have a size bigger and a size smaller so I left from swieqi to go any pick up the samples so we could see if our product(s) would fit in them. Upon arriving I struggled to find parking and proceeded to wait what felt like 20 minutes inside the store with 2 customers ahead of me. At which point a manager of some sort comes in and has a conversation with the receptionist who then tells me to wait outside because they can only allow 2 customers in the store at a time. No problem, I then leave and wait another 15 mins in the sun outside. After which I m called in by her and try to explain what I need but Im interrupted by the phone ringing and she rudely answers even though we were in the middle of a conversation. I politely wait for her to finish at which point I m asked to repeat myself. She then tells me very rudely that she can t give me the 2 samples because there are other customers waiting . I tried to explain that my colleague called earlier she then directs me to look at the samples they have pinned to the wall. I try to explain we need to see if our products fit inside but she ignores me and replies to another staff member who interrupted our conversation. She turns back and says she can t give samples because there are other customers waiting. What the hell does that even mean! I tell her I am customer and I was told I could collect samples and I have been waiting for over half an hour while you served the 2 customers before me so it s only fair that the one after me can wait while you serve me! She mumbles something and I just leave after having completely wasted my time and fuel. The Blonde receptionist needs an attitude adjustment and training course on customer service!

E
4 years ago

This, in my opinion, is the top supplier of packag...

This, in my opinion, is the top supplier of packaging and disposal materials in Malta. Their sales team are always very helpful and professional. I recommend them also for their regular and timely deliveries. If something is out of stock or changes in price, they always advise us of the changes before they send the order.

About Inserv Ltd

Inserv Ltd: Your One-Stop Shop for Printing, Packaging, and Disposable Solutions

Inserv Limited is a Maltese company that has been providing top-quality printing, packaging, and disposable solutions since 1980. Over the years, Inserv Ltd has become Malta's leading company in its field by offering innovative products and services that meet the needs of its clients.

Printing Services

Inserv Ltd offers a wide range of printing services to cater to the diverse needs of its clients. Whether you need business cards, brochures, flyers or any other printed material for your business or personal use, Inserv Ltd can provide you with high-quality prints that are sure to impress.

The company uses state-of-the-art printing technology and equipment to ensure that every print job is done with precision and accuracy. The team at Inserv Ltd also works closely with clients to understand their specific requirements so they can deliver customized solutions that meet their needs.

Packaging Solutions

In addition to printing services, Inserv Ltd also provides packaging solutions for businesses across various industries. The company offers a wide range of packaging options including bags, boxes, labels and more.

Inserv's team understands the importance of branding in today's competitive market. Therefore they offer custom-made packaging designs tailored specifically for each client’s brand identity. They work closely with clients throughout the design process ensuring all aspects are covered from concept through production until delivery.

Disposable Solutions

Inserv Limited also provides disposable solutions such as cups plates cutlery napkins etc., which are essential items in many businesses such as restaurants cafes hotels etc.. These products come in different sizes shapes colors materials depending on customer preferences.

The team at Inserv understands how important it is for businesses to have reliable disposable products available when needed. That’s why they offer high-quality disposable items at affordable prices without compromising on quality or durability.

Why Choose Inserv?

There are several reasons why you should choose Inserv Limited over other companies offering similar services:

1) Experience - With over 40 years of experience in the industry; we have gained extensive knowledge about our customers' needs.
2) Quality - We use only top-quality materials and equipment ensuring our customers receive nothing but the best.
3) Customization - We work closely with our customers throughout every step of the process ensuring we deliver customized solutions tailored specifically for them.
4) Competitive Pricing – Our pricing structure is designed keeping affordability in mind without compromising on quality.
5) Customer Service – Our dedicated customer service team ensures prompt responses & timely deliveries making us one-stop-shop solution provider.


Conclusion

In conclusion; if you're looking for a reliable partner who can provide you with top-notch printing packaging & disposable solutions then look no further than Inserv Limited! With decades worth experience combined with cutting-edge technology & exceptional customer service; we guarantee satisfaction every time!