In phaze electric

In Phaze Electric is a licensed electrical contractor operating in Central Florida since 2009, offering services like panel replacement, aluminum wiring remediation, and EV charger installation. The company emphasizes honest estimates, often telling customers they do not need a service if their system is fine. They handle permits in-house and provide a one-year warranty on parts and labor for their work.

The business serves a wide range of residential and commercial needs, from troubleshooting and repair to whole home rewires and landscape lighting. They operate out of Orlando but dispatch crews across Orange, Seminole, Osceola, and Lake counties. Customers can book a service call directly through their website or by calling their office to schedule an appointment.

The company's pricing ranges from $249 for a Type 2 surge protection device to $9,500 for a full branch-circuit aluminum wiring replacement. A typical panel upgrade investment falls between $2,400 and $4,800, with permits included in the cost. They provide free estimates and will not charge for work they determine is unnecessary.

The Trustburn rating is 4.1 out of 5 from 11 reviews, while their Google rating is 4.8 from 2,033 reviews. Recent feedback highlights praise for knowledgeable and efficient electricians who complete jobs on time and within budget. Some reviewers specifically mention the professionalism of technicians like Keylin and Victor, who are noted for being informative and thorough.

The company's history traces back to 1996 when the owner learned electrical work in the Navy, establishing a standard of 'no shortcuts' and checklists. In 2009, In Phaze Electric opened with one truck and one license, growing entirely through repeat customers and referrals. Today, they employ a named crew and file permits in-house to streamline the process for homeowners.

To get started, a customer calls the office at (407) 599-7777 or emails [email protected] to request a free, honest estimate. The process involves a diagnosis first, followed by a clear explanation of the issue and a price range. Once approved, the electrician arrives within a set window, completes the work, and the office handles the permit and inspection.

The business operates primarily in English and Spanish, with a dedicated section on their site for Spanish-speaking customers. They explicitly state they 'Hablamos Español' and encourage clients to ask for a free budget estimate in their preferred language. This bilingual approach supports their market in Orlando and surrounding Central Florida communities.

Common doubts addressed include whether the panel is actually needed, which the company claims to answer honestly without sales tactics. Customers often worry about hidden costs, but the business states that if the work is not needed, they will tell the customer and leave without an invoice. Another concern is the complexity of permits, which the company manages entirely in-house.

The company highlights specific features like their 'Lifer Plan' and the ability to ask for a named licensed pro who texts before arrival. They also offer a 'Fried Guy' blog and a 'Meet the Crew' section to humanize the brand. These features aim to build trust by showing transparency and a personal connection to the work.

Safety and compliance are central to their operations, with a focus on using approved connectors for aluminum wiring and ensuring all work meets local code. They mention using Square D QO & Homeline CH & BR load centers and avoiding recalled breakers. The company also ensures that exterior meter-main combos include proper weatherheads and mast coordination.

The business operates on a model where the office answers calls directly rather than using a call center, ensuring a human picks up to assess safety and urgency. They promise a same-day callback for emergencies and a named electrician who texts before pulling up. This direct communication style is a key part of their customer experience.

The company's approach to pricing is transparent, with a full price list available online that breaks down costs for nine different services. They emphasize that every number is a real range from real invoices, not a generic quote. This transparency helps customers decide whether to call before spending time on an estimate.

The company's history includes a focus on Navy discipline and checklists, which they apply to residential and commercial projects. They have been operating since 2009, with roots in 1996, and have grown to serve over 17,000 customers. Their fleet of purple trucks is a visible sign of their expansion across Central Florida.

The official website of In phaze electric is inphazeelectric.com.