Having met with the Innovative team on multiple occasions, within various levels of their organization, I want to highlight the transformation this company has gone through over the past few (perhaps three) years. The new leadership, headed by Justin Copie, is 100% focused on growth of employees, quality of life and maintaining a strong presence in Rochester. There are critical reviews from the past, which I am sure are truthful and accurate, that simply are now a thing of the past if I am to cross-reference their timelines with that of Justin's move into ownership of the company. Of course the talent/personality does not end with him - I have spoken with folks from the development team, office management / executive assistance, managers, VPs - they have been great folks to get to know and I have a genuine trust in them.
The team at Innovative is top notch. Service always exceeds expectations in every way possible. Would highly recommend.
Great customer service, and people who are passionate about what they do
Full of sharp people who really believe in what they're doing.
World class cloud software development and management company. Extremely talented people who are wonderful to work with and get the job done no matter what.
Professional and prompt service. Handled routine work and emergencies without issue.
Gary Liquori has sold us over 5 welders in the past year. The reason why we keep going back is the exceptional service he provides. Any question we can throw at him, he has an answer. He goes above and beyond for us whenever needed. Driving 2.5 hours out of his way to show up in person to teach or do demos is one of his best weapons in his customer service arsenal.
