I recently used the services of this company for a...
I recently used the services of this company for a software implementation project. While the initial consultation was promising, I found that the actual execution did not fully meet my expectations. There were delays in project milestones, and the communication from the project team was not as proactive as I had hoped. The user training provided was also quite basic, leaving us feeling underprepared to fully utilize the software. However, the support team was responsive in addressing our issues post-implementation. The company's website is well-designed and contains useful resources. Overall, my experience with the company was average. There is definitely room for improvement in project management and customer support to match the level of expertise showcased during the sales process.