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B
3 years ago

Absolutely amazing service from Scott our technici...

Absolutely amazing service from Scott our technician today. I needed help yesterday after our phone system failed and Scott was onsite at 8.30am the next morning and sorted out the problem. He was transparent and explained everything he was doing. He listened to how we wanted the system to operate and obliged with every request. The level of customer service was the best I've seen for a long time. Great job and thanks for your assistance. I will definitely be using Infiniti again in the future for our telecommunication needs

c
3 years ago

Great system and great service! Scott was diligent...

Great system and great service! Scott was diligent and efficient in his work. He answered our questions and accommodated our requests. We would greatly recommend Scott and Infiniti to other businesses. - Tag Insurance

L
3 years ago

I have contacted your team several time regarding ...

I have contacted your team several time regarding our complimentary IPad when we signed contact. After 6months I have still not receive it. Chantelle is very nice and helpful, but other people in the team are not helping at all. Please mail the iPad ASAP.

A
4 years ago

Scott from infinity is a great lad that always com...

Scott from infinity is a great lad that always comes into our office to rectify our issues/upgrades. Whilst at our office he is always up for a great chat and a laugh. Libby in sales is exceptionally great to deal with also. Great work guys would highly recommend.

M
4 years ago

we had a problem with the phones, Shane made a fol...

we had a problem with the phones, Shane made a follow up contact call promptly and talked me through how to fix for free - then Scott came out on site promptly and diagnosed the issues very quickly and accurately. Old fashioned good value customer service. we will become a long term customer

T
4 years ago

Very disappointed with level of customer service f...

Very disappointed with level of customer service from both infinity and springcom. They really are no better than the big telcos.
Sign up to a 2 years contract but modem only has 12 month warranty. Then asks for $400 for new modem. Never again.

S
4 years ago

I have had dealings with Infiniti ever since we in...

I have had dealings with Infiniti ever since we installed our Aavaya phone system into our business premises nealry 9 years ago. The phone system has been brilliant and infiniti helped us initally install the system, move the system to a new location and then upgrade the system to prepare it for a recent NBN connection. They then organised a wonderful phone plan from their partenr Springcom who had to go above and beyond to port my phone numbers over to them during a very difficult period from my old provider when the recent pandemic made it impossible to have complex porting requests carried out. They came up with a brilliant solution to resolve the issue. I am very glad I have left my old provider as Springcom offer great customer service and do what they promise. It is nice to see 2 companies (Infiniti & Springcom) who obvioulsy have great business ethics especially in the Telco Industry.

About Infiniti Communications

Infiniti Communications: Making Communication Easy for Small Businesses

Infiniti Telecommunications is a leading independent small business phone systems provider in Australia. The company specializes in sales and support of phone systems, making communication easy for small businesses. With over 7500 happy customers, Infiniti Communications has established itself as a reliable and trustworthy partner for businesses looking to streamline their communication processes.

At Infiniti Communications, we understand the importance of effective communication in today's fast-paced business environment. That's why we offer a range of phone systems that are designed to meet the unique needs of small businesses. Our solutions are tailored to help businesses improve their productivity, reduce costs and enhance customer satisfaction.

One of the key advantages of choosing Infiniti Communications as your phone system provider is our expertise in NBN readiness. All our systems are NBN ready, which means that you can seamlessly transition from your existing network to the new NBN network without any disruption to your business operations.

We also offer Australia's only business phone system money-back guarantee. This means that if you're not completely satisfied with our service within 60 days of installation, we'll refund your money – no questions asked! This guarantee reflects our commitment to providing high-quality service and support to all our customers.

Our team at Infiniti Communications comprises experienced professionals who have extensive knowledge about different types of phone systems available in the market. We take pride in offering personalized service and support to each one of our customers – whether it's helping them choose the right system or providing ongoing maintenance and support.

In addition to sales and support services, we also offer training programs for businesses looking to get more out of their phone systems. Our training programs cover everything from basic features such as call forwarding and voicemail setup to advanced features such as call routing and IVR (Interactive Voice Response) setup.

At Infiniti Communications, we believe that every small business deserves access to high-quality communication solutions at an affordable price point. That's why we offer flexible pricing plans that cater specifically to the needs of small businesses – whether you're a startup or an established enterprise.

In conclusion, if you're looking for a reliable partner who can help you streamline your communication processes while reducing costs and enhancing customer satisfaction – look no further than Infiniti Telecommunications! With over 7500 happy customers across Australia, NBN readiness on all our systems & Australia’s only Business Phone System Money Back Guarantee - We’re confident that we can provide you with the best possible solution tailored specifically for your needs!