INFARMED, I.P. Review

Was waiting on the phone for more than 2 hours!! The message kept saying "hold" and after half an hour would just cut off! Terrible.

4 phone calls for 10 minutes each until the call drops. Impossible to contact. Can the citizen pass a fine on public services that do not serve the citizen?

Infarmed has always malfunctioned extremely bureaucratic little professional experience in the health area is purely academic in the way of acting

The site infarmed.pt is constantly down. Can check? thank you

I use the Infarmed website almost every day and it works well. They are always improving usability like Infomed in the last month. Infarmed is an example of a public institution that does an excellent job.

Good Morning
Hon. INFARMED Lords

What is the reason why the drug Etizem 120 mg is not being sold in pharmacies, I was informed by the pharmacist, who was exhausted in the laboratory, and to replace it was selling the generic from another laboratory!

I would like clarification from you. If this generic completely replaces Etizem 120 mg, it is known that my cardiologist is not currently in the country. Right now I have an urgent need to take the medicine as soon as possible as Etizem 120 mg is already over.

Best regards
esteves ayres

Missing drugs in this case substance (Nicorandilo) 10 mg and 20 mg in the Portuguese Pharmacies for heart problems and blood pressure regulator will be sent to the Foreign Market.

Having requested clarification / help from this entity, the response was exceptionally quick and efficient. Thanks

Thank you for letting me know about price changes for some medicines like:


Paracetamol Farmoz "3/27/2015 .... 1.33" "" ""

Dulcolx- (OTC) from 5.00 .... 6.35 ... 6.40 between the months Feb / March /

In addition to these medications I have to take on SOS on medical advice, as I am type 2 diabetic and I do dialysis 3 times a week, I take others like :( Losartan). Simvastatin, (Carvedilol), (Renvela), (Cartia), (Folicil) (Dagravit B-complex), (Lisinopril), Trajenta = Linagliptin, Adalat = Nifedipine and Esomeprazole, most of these drugs have different prices from pharmacy to pharmacy. If the Lab is the same, the excuses are: prices change from shipment to shipment, but you can look elsewhere, maybe they still have the old price. I appreciate a clarification, with my compliments,

The medicines marked with (....) are provided in the HPA where I take dialysis.

Exmos. Gentlemen of INFARMED wanted to make public the little shame that currently exists at the national level, the drug RITALINA LA 40 does not exist in any pharmacy or has a date to be replaced, whose fault? laboratory? government? Patients waiting to bear the costs if they return to exchange prescriptions that will expire. This is what makes me proud to be Portuguese

At the pharmacy they said it was possible for me to consult a paperless prescription .... is it true? if yes: what steps should i follow ?? because i still couldn't