Industrial Steam Cleaning of Southern California

Industrial Steam Cleaning of Southern California Review

Reviews 201
4.9
Reviews 201 Page 2 of 3
Filters:
Rating
Language
Sort:
Most recent
n
4 years ago

Ok

K
4 years ago

James was a pleasure to deal with. He was so kind ...

James was a pleasure to deal with. He was so kind and got the job done very quickly. Everything looks amazing!! Would highly recommend to anyone needing their carpets/floors cleaned. Thanks you very much.

a
4 years ago

After the New Year and Christmas parties we needed...

After the New Year and Christmas parties we needed our carpets cleaned. Went online to look for a reputable company and struck GOLD! I called and received a quote, got all the info i needed to prepare for the service and they arrived that same week. The service was pretty nice since they offer packaged menu type cleaning. I decided to go with the gold package which was everything I needed except for furniture moving.
The carpets came out like new after it was cleaned and we couldnt ask for more. SoCal Steam Clean does it right and at a reasonable cost. Ill Call them again for sure!

D
4 years ago

Very pleased with the work Jonah did At our home. ...

Very pleased with the work Jonah did At our home. We needed carpet cleaning, upholstery cleaning, and a tile floor. He was clear about what to expect with the work we had ordered - Especially the high-traffic, old tile kitchen floor and a pretty dirty upholstered chair. We were pleasantly surprised that they came out so well.

He also did a good job on our two carpeted areas. They look great! I was surprised that the company cleaners do not expect to move any furniture (probably industry standard). Their policy is to clean up to and around. I m sure it was in the contract, and I just didn t catch it. So next time, I ll be better prepared.

N
4 years ago

I would highly recommend Socal Steam Clean and wil...

I would highly recommend Socal Steam Clean and will use them again. Taro, our technician, called and asked if he could come early. We were thrilled they could come earlier. He showed up and worked hard the entire time he was here. Taro explained the process and was upfront and told us it would be better to not seal our grout in the kitchen at this time. We appreciated his honesty and not up-selling us. Our floors and couches look amazing. Socal Steam Clean exceeded our expectations. Look no further they are excellent!!!

n
4 years ago

So happy with the quality of work done. The techni...

So happy with the quality of work done. The technician explained the fabric guard for my furniture and area rug. I was expecting some type of residual odor but there is NONE. I would highly recommend SoCal Steam Clean!

P
4 years ago

Getting appointment was so easy and straightforwar...

Getting appointment was so easy and straightforward. Will and Phil came to our home and gave a quick estimate and did an excellent job super fast.

The grout was very dirty before and they did an excellent job and it looks like brand new. They also did a clear sealing.

Very satisfied and will call them for future cleaning too.

Will and Phil are the best!!!

G
4 years ago

Greg and his crew have cleaned our carpets for yea...

Greg and his crew have cleaned our carpets for years and are experts at stain removal. They are personable and prompt, reasonably priced and without a doubt the best in the area. We have no reservations recommending them and indeed do so whenever our friends ask.

B
4 years ago

My wife and I moved into a new apartment. The carp...

My wife and I moved into a new apartment. The carpet was unfortunately in terrible shape. Scheduling an appointment with SoCal was extremely easy. They came in, consulted with my wife, made an assessment and did a terrific job with our carpet. We would recommend them to anyone who needs good, quality, professional carpet work done.

S
4 years ago

It has been two years since I had my carpets clean...

It has been two years since I had my carpets cleaned by Socal Steam Clean. I had them cleaned recently, and he did a stellar job! I like this company and recommend them. They are professional, clean and friendly. Even gave me some booties to wear until the carpets were dried.

K
4 years ago

Consistently great experience. Have been using Soc...

Consistently great experience. Have been using Socal Steam for years for tile, carpet and grout and today for first time for our outdoor cushions. Clean all around!
Reliable, professional and quality work for reasonable price. Highly recommend!

P
4 years ago

This company does top notch work with professional...

This company does top notch work with professionalism. When other highly rated cleaners in town turned me down due to the layout of house and small amount of carpet, SoCal Steam Cleaning gave me a better quote and got the job done. Joe showed up early, inspected to cleaning area, did all the setup and cleaning very quickly. He was great to work with and took care of my house while performing the work. Will be looking to them as future cleaning is needed. Glad to see honest, fair, and professional people taking care of customer.

K
4 years ago

Jonah was the person who came to the house to clea...

Jonah was the person who came to the house to clean the carpets. He was friendly and professional and did a great job. Very conscientious. Christine, the person answering the phone and questions was also very friendly and helpful. Very positive experience. Would definitely recommend this company. Thank you!

K
4 years ago

SoCal Steam Clean did an excellent job cleaning my...

SoCal Steam Clean did an excellent job cleaning my carpets, couch, and recliner. Josh is very profession and works quickly. I will definitely call SoCal Steam Clean the next time I need my carpets cleaned!

C
4 years ago

The booking process was easy. Great work, Guarante...

The booking process was easy. Great work, Guaranteed pricing based off of accurate measured space you would like cleaned. They use non-toxic products that don't leave any residues and the carpet dried within a few hours. They did everything they say that would with no hidden surprises. I will be referring them to my friends and family!

J
4 years ago

SoCal Steam is my go to for carpet cleaning. They ...

SoCal Steam is my go to for carpet cleaning. They are always timely, professional and super quick. They do an awesome job and prices are great. I get my carpet cleaned once a year. They always charge the same price and throw in a military discount. Highly recommended!

D
4 years ago

Excellent service from start to finish. I highly r...

Excellent service from start to finish. I highly reccomend SoCal Steam clean for your carpet needs. I'll be expecting a baby very soon and I needed to find someone I could trust. They only use non-toxic residue free products. The staff is very professional and i liked how they showed up on time.

H
4 years ago

Socal Steam Clean did a wonderful job. The techni...

Socal Steam Clean did a wonderful job. The technician, James, was lovely and very thorough. We have had our carpets cleaned for years but this company was by far the best. The carpets look brand new!

N
4 years ago

Josh came from SoCal. He arrived on time and even ...

Josh came from SoCal. He arrived on time and even gave me a courtesy call prior to let me know they were on their way.
He were patient with my pets as I have one little one that is a barker.
He did a fantastic job of cleaning my carpet and rugs. He was friendly and knowledgeable.
I also had the pleasure of booking the appointment with Christine on the phone. She was very attentive and answered all my questions. Along with being patient, professional and friendly.
They were also very reasonably priced in my opinion and my rugs and carpets look as good as new.
I am so happy with SoCal and will use them again in the future.

M
4 years ago

Socal Steam Clean is awesome. I've been using the...

Socal Steam Clean is awesome. I've been using them for years to clean the carpet, areas rugs, sofas, and chairs in our home. The technicians are friendly, helpful and efficient. They do a great job!

E
4 years ago

We needed to have our large sectional and two area...

We needed to have our large sectional and two area rugs cleaned. I'd done some research and found positive reviews for Socal Steam Clean. I called to make an appointment and the woman (Christine?) was very friendly and helpful. She had me measure the sofa to get the linear footage which is how they charge for the cleaning. The price quoted for the sectional and area rugs was reasonable. On the day of the appointment, I received a voicemail from Josh letting me know he'd be closer to the end of the one hour window than the beginning. This was helpful as I was coming home from work to meet him. Once he arrived, we discussed the sectional fabric (we'd ripped the tags off which Josh advised not to do because the tags describe what the fabric is made of) and Josh wanted to make sure the fabric would not shrink or get streaked from the 400 degree steam cleaning process they use. I tried to call Living Spaces, where we'd purchased the sectional, but since they don't make the one we have anymore, they couldn't help us. After going back and forth, we decided to proceed with the sectional cleaning. It turned out great! We'd had a cat urine issue on a back corner of the sofa and it is completely gone. The sectional and area rugs look brand new.

I would highly recommend (and in fact already have) Socal Steam Clean to my family and friends. They are professional during all phases, reasonably priced, hard working and very importantly, dependable.

M
4 years ago

I was so impressed with the work SoCal Steam did o...

I was so impressed with the work SoCal Steam did on our carpets!!! Our carpet is light beige and over the years, have acquired dark stains from the day to day wear. Our stairs were dirty, my closet carpet was filthy from my makeup and shoes, and some of the rooms covered with dark spots from where the children played. I called SoCal Steam Clean to schedule an appointment and was able to get on the calendar immediately. Shortly after scheduling the appointment, I received an email and a text confirming the appointment and the work I scheduled. As the date got closer, I also received reminders. On the morning of my appointment, SoCal Steam Clean arrived on time and ready to work. They worked hard and efficiently, focusing on the stains and being careful not to cause damage to our home. I ve never been quite impressed with many service providers so it was refreshing to receive such professionalism and to receive the service I requested. Not only did they clean our carpets so we could avoid replacing them, their service was also on point with everything from start to finish! I highly recommend calling them. Why would you use any other? THANK YOU SoCal Steam Clean!

S
4 years ago

All around fantastic experience. Great service, qu...

All around fantastic experience. Great service, quality work and prompt service. Our carpet needed a clean from day to day use and after SoCal did their thing our rugs look brand new! The SoCal team are a pleasure to work with and are super accommodating. They truly aim to please! Highly recommend!

R
4 years ago

What can I say about SoCal Steam Clean? What can I...

What can I say about SoCal Steam Clean? What can I not say! They did an awesome job cleaning my house today!

First off, Justin is the best. He came 10 mins before the scheduled time and started promptly. He made sure he put up wall guards so that there would be no scratches from the vacuum tubes he brought in. He cleaned a couple area rugs that my dog sometime lies on and it looked almost brand new! The carpet in the bedrooms looked great and the upholstery on my couches were like night and day! He finished in a couple of hours. Very professional and the price was affordable and cheapest I found around town.

Overall, he did an amazing job. I highly recommend using SoCal Steam Clean for any and all of your carpet and household needs!

J
4 years ago

The two different employees that I have worked wit...

The two different employees that I have worked with have been super professional, incredibly friendly, and go out of their way to do what we ask. I will always use this company. I even tell my friends to use them.

W
4 years ago

So easy, with great communication & quality work! ...

So easy, with great communication & quality work! I made an appointment with Christine & immediately got email & text confirmations. Then I got an email reminder a few days before, plus I got texts when Josh was in route. Josh called us (since it was at our rental & then tenant let him in) with the estimate, then started the work. He texted before & after pictures of the kitchen (which was the dirtiest of the tile/grout area) & texted again when he was finished. We had both tile/grout & carpet cleaned. It was more expensive than companies that just do superficial carpet cleanings, but they got out some nasty stains in our well-worn carpet. The carpet looked great! We'd never had our tile cleaned before & it has taken a beating over the 8 years we've been renting it out. It looked nearly brand new after it was cleaned! Only a few spots with permanent grout stains, but they weren't even that noticeable. The quality of the work & time they spent on it was totally worth the price.

m
4 years ago

Josh did an excellent job. My husband and I were ...

Josh did an excellent job. My husband and I were both impressed with the way he performed extra little, but important jobs to ensure all got clean and our nice possessions were protected. Hire him again in a heartbeat!

E
4 years ago

Fast service with great results! I called in the ...

Fast service with great results! I called in the morning for an appointment and Josh came within an hour- I got lucky. Josh, the technician, was professional and friendly. My area rugs look Super Duper Clean!! Use the Socal Steam Clean Team, you won't be disappointed.

D
4 years ago

We have used Socal Steam Clean for five years. The...

We have used Socal Steam Clean for five years. They do an excellent job. They show up on time, are very professional and give realistic expectation about what they can accomplish. I like that they use green products. We highly recommend them.

D
4 years ago

Andy was courteous and even remembered us from whe...

Andy was courteous and even remembered us from when he helped us two years ago when we moved into our home. From setting up the appointment to the cleaned rugs and upholstery, this company is top notch!

R
4 years ago

I was very pleased with the service they provide e...

I was very pleased with the service they provide everything came out great. My sofa came out looking new and I was not expecting it to come out that well! The technician was officiant and did a very thorough job.

B
4 years ago

SoCal (Taylor) was on time and did an outstanding ...

SoCal (Taylor) was on time and did an outstanding job on an 18+ year old carpet. Taylor was extremely professional and took time to explain every step of the process. I am very pleased with your company's service and would highly recommend you to anyone. The military discount was a nice touch as well. Thank you.

W
4 years ago

True professionals! They arrived on time (in fact ...

True professionals! They arrived on time (in fact a little early) and took their time doing a fantastic job. Not only were the technicians courteous and professional they did an incredible job. Jonah and Taro walked me through each step of the process and pointed out problem areas that I didn't even notice. My carpets came out beautifully and I can move in knowing my home is clean. Great job guys I'd highly recommend SoCal Steam Clean.

J
4 years ago

This is our second time use Socal Steam Clean, and...

This is our second time use Socal Steam Clean, and once again they did an amazing job! Color wise, our carpets look like new, and that is after going 2 years without having them cleaned. We will definitely be calling them annually from now on, as it makes such a difference.

C
4 years ago

We always call on Socal Steam since they always do...

We always call on Socal Steam since they always do an out satisfying job with excellent customer service! Thanks Jonah for taking care of us this time! Highly recommend this company all the time to everyone!

C
4 years ago

SoCal Steam clean always does an amazing job!! We ...

SoCal Steam clean always does an amazing job!! We wouldn t use anyone else. The last several times our carpets were cleaned, James was the one who did the work and we couldn t have been happier! He was friendly, professional, meticulous and great at communicating what would be done. Overall an A+ for customer service, quality of work, and very competitive rates too! Highly recommend them!

K
4 years ago

During this COVID season we are in, Josh Rozado wa...

During this COVID season we are in, Josh Rozado was Awesome!,
professional, on time, and safe. I appreciated him for coming into our home and doing a fantastic job! Thank You! I must say my carpet looks FABULOUS!!!

J
4 years ago

I contacted 10 or so carpet cleaners. Most rep-lie...

I contacted 10 or so carpet cleaners. Most rep-lied with incomplete information and at times rude responses - particularly when I asked for clarifications on their responses. SoCal Steam was one of the few that provided a very comprehensive response and request to come by for an estimate. The technician who came by was wonderful and extremely helpful.

The actual work was well done but there were areas in our living room that looked awful - not Socal's fault - just high traffic areas. Our cleaner insisted on redoing the living room. The extra effort was awesome and did improve the the overall look.

I pretty much think based on my experiences you can't go wrong using this carpet cleaning company.

P
4 years ago

SoCal is very professional and thorough. This is t...

SoCal is very professional and thorough. This is the second time we have used them and I honestly cannot recommend them enough. Jonah cares so much about customer service. I would give him a 6 out of 5!

B
4 years ago

James from SoCal has been cleaning my carpet and t...

James from SoCal has been cleaning my carpet and tiles for over 10 years! My carpets and tile floors look like they did when I moved into my brand new built home!
Thank you so much for your professional work and friendly service!

J
4 years ago

Taro was amazing, he walked us through the process...

Taro was amazing, he walked us through the process and set expectations of how the carpets will look. The work he did was phenomenal, the carpet looked as new as 22 year old carpet could. Highly recommend.

M
4 years ago

He did an outstanding job! We had so many areas th...

He did an outstanding job! We had so many areas throughout our house that needed professional cleaning due to our pets. I didn't think many of the areas could be helped much but, our house looks great!! Would recommend and will reuse in the future.

L
4 years ago

After all my research for carpet cleaning San Dieg...

After all my research for carpet cleaning San Diego SoCal Steam Clean provided a level of service that is hard to come across these days.

four college kids lived in my condo for two years. Having prepared to see not a pretty picture of the condo, I was still shocked to see how dirty (black, literally!) the carpet was. Josh spent three full hours doing everything he could and finally restored the carpet to what it could possibly be. Unfortunately many bleaching marks left by the college kids remained and became more prominent after removing the dirt and soil. As a result, I had to go back to the parent who signed the lease asking for repair. Not surprisingly her initial response was to deny any wrong-doing but blame the carpet cleaning instead. This is when I saw how much the experience Justin and Josh have had could help. Josh was well prepared and had taken pictures of the carpets before and after the cleaning, which enabled me to present evidence to the tenants. Justin also prepared me with detail descriptions on the products they used. After that, the tenant stopped blaming the carpet cleaning but turned to insist that the bleaching damage was just part of the normal tear and wear. Without any prior experience dealing with such a situation, I did not know where to go next so I turned to Justin for help again. I was fully aware that Justin had no obligation whatsoever to spend more time on my case. But Justin is Justin, a business owner who is always thinking what his customers thinking and willing to go way beyond what he is paid for. He researched similar cases and then advised me to hire a flooring forensic expert to determine the nature of the damage. I then contacted the flooring forensic ....and eventually the tenant admitted that they were liable for the damage.

I did want to share my experience with everyone out there to show you how lucky I was to have found Justin as my go to carpet cleaning person. But what really prompted me to post a review here was a comment Justin made when he recommended bringing in a flooring forensic expert: Science doesn't lie. That tells me, and hopefully you, too, that he was helping me not just because I was his customer but because he truly believed that he was doing the right thing. This integrity he showed is, in my view, the key to the success of his business. What can't you trust him for when you know he is a person with integrity?

N
4 years ago

Glenn is a true professional. I had some carpets c...

Glenn is a true professional. I had some carpets cleaned, with attention to some cat spots. He did a great job on the carpet, but missed a couple of cat spots. I called him and he came back right away. They cleaned them for no extra charge. His customer service is excellent and his work is great....Highly recommend.

M
4 years ago

I ve been using SoCal Steam Clean for years! Highl...

I ve been using SoCal Steam Clean for years! Highly recommend them to any of my friends and family! They continue to do an amazing job and pay attention to detail. Also have super friendly staff.

P
4 years ago

Taro was prompt, professional, courteous -- and di...

Taro was prompt, professional, courteous -- and did a GREAT job of cleaning my over-sized white love seat. It looks just like new again! And (at a last minute request) -- he also cheerfully drove over to my daughter's house and cleaned their sofa to prep it for a movie party happening tomorrow!

Industrial Steam Cleaning of Southern California

Industrial Steam Cleaning of Southern California

4.9