Industrial and Commercial Bank of China, New York Review

Best banking experience in Chinatown ever! Great products and professional staff! Highly recommended!

1/7/19 is just fine! Go to Chinatown to change the address: ask me where to open / I said BK / then you go to BK change! In the United States for so long, I never knew that the original address needs to be changed locally! There are other services, that is, 3 words, the service attitude of Chinatown is super garbage! BK's attitude is much better, and the result is off the account! Mr. Dacake s attitude is super bad!

Sooooo rude, I m your client and you are treating me bad ? What s wrong with you people

Consulting about how to open a checking account over the phone. Great Customer Service!

I have no idea what everyone is talking about as far as negativity goes. This is by the BEST bank and specifically branch I have ever dealt with in my life. The managers and worker have always been so helpful and supportive and go especially well out of their way to help me with all I have ever done personally and professionally.
The staff is especially kind and friendly and ask how I am, how my family is, and how everything is in general. And when applicable they tell me about their work, families, etc, share recent restaurant recommendations in China Town etc. So a wait is never boring or careless.
Truly one of THE BEST BANKS I have EVER dealt with!!!

One of the stuff I met is extremely rude. She waved to me and ask me if I need to open an account. When she got that I was just here to get some information and I did not bring any document, she shaked her hands and asked me leave her window! WTF! Even the opening this account is very beneficial, I won't open it. Horrible experience.