Indra, Madrid Review

I made a deed of sale in December and after many calls at the beginning of April (4 months) they tell me that my liquidation is already there. At the end of April they tell me that there has been an error and as of today May 10 (more than 5 months) they still do not give me the documentation or the settlement.
It is only possible to communicate with customer service that serve you correctly but without providing solutions.

I met them through the ING direct agency that Indra runs. The worst management in many years that I have had. Disqualified people without training in regional laws, with terrible telephone service. They work so that they give them the 4 duros that they give them, that's what they transmit. A disgrace in efficiency. For little I pay double the taxes. 3 errors in the provision of funds. Documents requested that were not necessary. Constant tension due to mismanagement.

Indra Bpo was in charge of the management of my mortgage operation and the only problem is that even though I had the deeds and having returned the provision of funds from them, since October 2020, they have not been sent to me until I have claimed them. In February, yes, the same day I send the mail they have solved it for me.

Beautiful building, very difficult to park due to the number of companies there are