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If a lead is captured but the customer replies quickly, how does the handover to a team member work without delays?
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About Inboxia
Inboxia provides an AI-powered WhatsApp receptionist service aimed at small businesses. The service replies to customer messages on WhatsApp using information from the business's own knowledge base, captures leads, and hands conversations over to a team member with full chat history. It is designed to handle initial customer inquiries, such as questions about opening hours or orders, and to pass qualified conversations to staff when needed. Communications are described as end-to-end encrypted, and the service can be set up without a credit card.
- Website
- inboxia.app
- [email protected]
