The install was professional and everything has worked so beautifully in my home. I absolutely love the service I'm getting. I couldn't ask for better internet at this cost. I used to live where I didn't have ImOn as an option for a provider and had to use a competitor... Who shall not be named... But I routine had service issues. ImOn is SO RELIABLE!!!
10 Reviews
Good company, responsive, though their installers ran a wire right through a furnace pipe for some reason. Weird. Other than that they were fine.
Very poor quality of internet. Had issues with it from the start from performance, to customer service and billing. They claimed to have upgraded my internet yet I did not get the speed they had promised and was double billed twice. Not much of anything to be happy about with this company and their service can't understand how they stay in business with this atrocious combination of services. Brian from IT seemed to be very unprofessional and inexperienced as well. Wouldn't recommend this company to my worst enemy.
The crew that did the initial connection from pole to house - they did not like the fact that the cable was very close to my power lines. So, they made the decision to 'bury' the cable! This I was very much for, since I also did not like the proximity of the cable to my power hookup. This also surprised me in the fact that ImOn takes the time to bury cables instead of just simply do the standard pole-to-home connection in the least expensive manner possible. This has further increased my respect for this company.
Very flexible for my situation when I was getting online. My customer experience has been great thus far and would recommend for CR area.
Fast, dependable internet! Prices are comparable to Mediacom or CenturyLink with more responsive customer service and clear billing structure.
Some of the worst customer service and technical support I ve ever experienced . Expect to you wait at minimum half hour to speak with someone. Truly awful
Terrible customer service! Called 3 times in the last week. Supervisor was to call me back last week and still have not heard from them. They say they have 72 hours but it has been way over that. They used to have a lady Denise that was awesome! Now their service is awful! Only time we ever received a response in the past was when we went thru the IUB. We may need to contact them again. We will be looking for cable and internet elsewhere!
I spent the first year of my contract calling them every few months asking why I was averaging 70mbps when I paid for a 100 mbps connection. They sent out a tech one time, replaced a single cable and said that would fix it. Over the last few months my average dropped to the 50s. They blamed my DOCSIS 3.0 modem and google wifi setup. Which, sure might limit it a bit but not that much. I finally gave up after a few months of being charged double what their competitor charges for 100mbps. Paid the cancelation fee and moved on with my life. The day the competitor installed their 100mbps service at my home with the same exact hardware setup, I'm averaging +120mbps download. Never going back to Imon, subpar speed and service.
I have been with Imon for over 10 years. They have the best internet and deals to obtain loyal customers with awesome customer retention offers . Dillion in customer service was ver honest and helpful. He was able to find and lock a great internet plan for 2 years.
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About Imon communications
ImOn is the local provider of Internet, cable TV, and phone services to residents of Cedar Rapids, Marion and Hiawatha, along with fiber Internet and phone services to Iowa City. ImOn also provides Eastern Iowa businesses with advanced communication solutions to help meet their business objectives.
ImOn Communications: Your Local Provider of Advanced Communication Solutions
ImOn Communications is a leading provider of Internet, cable TV, and phone services to residents in Cedar Rapids, Marion, and Hiawatha. The company also offers fiber Internet and phone services to Iowa City. ImOn has been serving the Eastern Iowa community since 2007 with a mission to provide reliable and affordable communication solutions.
With over a decade of experience in the industry, ImOn has established itself as a trusted local provider that delivers high-quality services to its customers. The company's commitment to customer satisfaction is evident in its dedication to providing exceptional customer service and support.
Internet Services
ImOn offers fast and reliable Internet services that are designed to meet the needs of both residential and business customers. The company's residential Internet plans range from basic packages with speeds up to 50 Mbps all the way up to gigabit speeds for those who need lightning-fast connectivity.
For businesses, ImOn provides customized solutions that are tailored specifically for their needs. Whether it's high-speed data transfer or cloud-based applications, ImOn has the expertise and technology needed to help businesses stay connected.
Cable TV Services
ImOn's cable TV services offer an extensive selection of channels that cater to every taste. From sports enthusiasts who want access to live games on ESPN or Fox Sports Network, movie buffs who crave premium channels like HBO or Showtime, or families looking for kid-friendly programming on Nickelodeon or Disney Channel – there is something for everyone.
Phone Services
In addition to its internet and cable TV offerings, ImOn also provides phone services that include unlimited local calling as well as long-distance calling plans designed for both residential and business customers.
Fiber Internet Services
For those looking for even faster internet speeds than what traditional broadband can offer – look no further than ImOn's fiber internet service! With fiber-optic technology delivering data at lightning-fast speeds up-to-1 Gbps (1000 Mbps), you'll be able stream movies without buffering delays while simultaneously downloading large files quickly!
Advanced Communication Solutions For Businesses
Imon Communications understands how important it is for businesses today have advanced communication solutions available at their fingertips so they can stay competitive in today’s market place. That’s why they offer advanced communication solutions such as Hosted Voice over IP (VoIP) Phone Systems which allow companies greater flexibility when it comes managing their communications infrastructure while reducing costs associated with traditional landline phones systems; Dedicated Fiber Optic Connections which provide faster upload/download times compared other types connections; Cloud-Based Data Storage & Backup Solutions which allow companies store important data offsite securely without having worry about losing information due hardware failures natural disasters etc.; Managed IT Support & Consulting Services which help organizations manage their IT infrastructure more efficiently by providing expert advice troubleshooting assistance when needed.
Why Choose Imon Communications?
There are many reasons why you should choose Imon Communications as your local provider of advanced communication solutions:
1) Reliable Service: With over a decade of experience serving Eastern Iowa communities we have built reputation being reliable trustworthy partner our customers.
2) Exceptional Customer Service: Our team dedicated professionals committed providing exceptional customer service support every step way.
3) Affordable Pricing: We understand importance affordability when comes choosing right communication solution fit your budget.
4) Customized Solutions: We work closely with our clients understand unique needs tailor our offerings accordingly ensure maximum satisfaction.
5) Cutting-Edge Technology: We invest heavily latest technologies ensure we always ahead curve deliver best possible experience our clients.
Conclusion:
If you're looking for fast reliable internet connectivity along with top-notch cable TV phone services then look no further than Imon Communications! With years’ worth expertise under belt coupled cutting-edge technology we’re confident we’ll be able meet exceed expectations whether you’re individual homeowner small business owner large corporation!
- Website
- imon.net
- Phone
- 3192006300
- [email protected]
- Address
- 101 3rd avenue southwest
- Categories
- Telecommunications
