I recently had an experience with an auto truck co...
I recently had an experience with an auto truck company based in Illinois, and I must say that my overall impression was average. While the website layout was appealing and easy to navigate, I was disappointed with the lack of detailed information provided about their services and pricing. It was quite frustrating to have to contact them directly for such basic information. Additionally, the response time to my inquiries was not as prompt as I would have liked.
On a positive note, their customer service was friendly and helpful when I did eventually reach out. They were attentive and tried their best to answer my questions. The company's reputation seemed decent, with a few positive reviews from satisfied customers.
In conclusion, while the website design and customer service were decent, the lack of transparency regarding services and pricing could be improved. I would recommend potential customers to do their due diligence and seek more information before making any commitments.