3 years ago
I promised myself to find a fault for an important...
I promised myself to find a fault for an important event that I will describe later, in the end I succeeded, they are so accurate, capable, sensitive, organized, kind, professional, etc ... that they do not leave the customer the sacrosanct right to complain , so in an important event not being able to complain must be part of the package otherwise the experience is not complete: D
Obviously it's a joke, but not that much, they were really able to organize and manage everything in detail leaving us speechless.
Rewinding the tape, we celebrated my son's 18th here, we first saw other famous locations, but when we arrived here we were literally fascinated by an extremely fascinating place in its simplicity, the first contact with Serena (the Director) was immediate love (for the avoidance of doubt my wife was with me) a person of a unique and rare kindness, attentive to any need, willing to take care of it, in the sole interest of making an event perfect in every facet.
Together with the Chef, Alessandro Lanza, they were able to put together a perfect event from all points of view, preparation of the perfect location, exactly as it was requested, perfect service and above all fully coordinated with the animation, both of these components do not they never overlap creating a continuity that has completely captivated the guests for all the time they have been in this fantastic place.
Kitchen chapter ... Alessandro Lanza is a person with great humility and availability, but above all a great talent in the kitchen, a person who manages, with simple dishes and top quality materials, to make you savor the wonders that our territory offers, managing in this way to bring together different generations of big eaters.
Animation chapter ... recommended to us directly by Serena, Angelo and Lorenzo, who allowed us to spend this fantastic evening are guys able to drag any type of guests with music and games, they made even the grandparents a lot of fun and this is not to be all.
I leave a small anecdote for the last, which would go unnoticed by most, but which summarizes how the guest and his needs are put at the center of this location.
At the end of the evening, but at the very end, so everyone was very tired, I was talking to Serena (this allowed me to live this moment) while the boys had decided to celebrate by throwing one of them into the pool, anyone would have intervened to avoid this, well the only concern of the Director was to find a towel to dry the improvised bather and not let him cool.
At the end of this long review, let me tell you, the place is as beautiful as you want it to be, but the soul that the people who work there put in goes way beyond the assignable score.
I highly recommend you to go there, even just for one day, you will not regret it.