I've worked with Ignite Visibility for 2 years. They do absolutely fantastic work. The team is very experienced and professional and I enjoy our meetings each week. Thank you for providing so much value!
I've been working with Ignite Visibility for a little over 6 months. They do absolutely amazing work. The team is very experienced and professional they are my super heroes. They turn things around so quickly and make sure our needs are always met. We meet on a weekly basis and it's probably the highlight of my week.
I work very closely with Lauren and Presli on our email initiatives. They go above and beyond with making sure emails go out on time and are up to our brand quality. They always have great feedback to better our emails and create better experiences for new email subscribers.
Schuyler is another team member I work closely with. He is very responsive and also goes above and beyond to make sure I'm getting my questions answered and he keeps our website in tiptop shape!
Overall the whole team is great their culture is amazing. They are very transparent in all that they do. They are super professional and they make things so much easier for our internal team!
I came across Ignite Visibility and since their online reviews were good I reached out to them. Based on reviewing their website and reading through reviews, I had very high expectations and thought I would be taken care of and would get a professional level service.
Unfortunately, nothing that simply was not the case. I was reached out by Connor Brown, a very nice fellow on personal level however not on professional level.
We had a phone call scheduled at 10am and even though that was very tough for me to make it due to my schedule, I managed to do that. And right when I am waiting for him to join the zoom conversation, I saw an email that was sent to me at 9:30 that there is a company wide training and that he is instructed to cancel his meeting. I have never heard of any company that suddenly needs to have a company wide meeting and cancel their client's appointments without proper few days advance notice. Regardless of that bad first impression I tried to be flexible and accepted another meeting for the same day at 3pm.
Joined the Zoom conversation at 3pm and had to wait 5 6 mins for Connor to join. This would been fine if I did not have the cancellation from Ignite Visibility earlier. Throughout the 30 mins call I explained my company's unique circumstances and without him giving any major feedback or input as you would expect an expert to be able to do that, he suddenly says at 3:29pm that he has a meeting with his boss and he needs to go. Again I cannot comprehend a company placing a boss above customer service and client experience. He tells me he would call me back at 4pm. I had to make changes to my schedule to be able take his call at 4pm. Waited till 4:30 at my desk doing absolutely nothing thinking he would call within the next few mins from 4pm till 4:30pm when I realize he is not gonna call. No emails were sent to me to inform me of any issues and that I should not waste time and wait.
One day later, Connor calls me and leaves me a voice mail telling me he would be able to fit out company in for a phone conversation, by the end of the week. After cancelling and disrespecting my time so many time, I would assume anyone would do whatever they can to get that client back on their schedule within the next 24hrs even if that meant to stay at the office extra hour or so. This is the common courtesy.
Anyway, bottom line is if a company fails to meet their client's appointment multiple times, the boss or other company matters come ahead of their commitments to the appointments and they cannot even fulfill their commitments on appointment level, how can one trust them to deliver any result? There is no integrity, commitment and professionalism with Ignite Visibility. Something that their competitors have fully provided with no problem.
I strongly recommend everyone from going to some other agency that have much more professional manners and respect for their customer's time. Remember, when someone does one thing one way they do everything that way. If they can't meet deadlines and appointments they can't do that for your project either.
Great company. John was a great guy and answered all of questions without sounding like I was wasting his time. He was quick to work and show results. Definitely worth every penny. Thanks guys
Ignite Visibility is great company that I love working with. I have worked with them for years and appreciate them.
I decided to hire Ignite Visibility to help with the launch of a new website, a new brand and marketing campaign. The team worked very fast and helped me get the site and new brand live well before our deadline. They also helped me get the website optimized for SEO. Within 3 months I was ranking for terms we were targeting and making sales. Ignite also helped me set up my social media presence and taught me how to blog. Ignite Visibility has a great team. They are honest, hard-working and really care about their work. I would recommend them.
Highly recommended. Across the board - Paid Media, SEO, PR, CRO, content marketing - the staff is experienced and knowledgeable.
The owner and and a few of the employees speak at industry leading conferences as well as teach SEO at UCSD. You'll get top notch advice and execution.
If you're looking to hire an agency, this company is one of the best that I've come across in my long career.
Have had a great experience with Ignite Visibility since day one. I've worked with them for 4 years now and also sent them many clients. My favorite part is the constant innovative. Lately they even go over the weekly news with us on the calls. 5 stars! Great results.
Ignite Visibility is excellent at digital PR. I enjoy working with their team and they do good work.
Amongst the top advertising agencies in the space. Industry leading reporting, custom dashboards, competitive intelligence tools, in-house creative, analytics, SEO, Paid Media and more. Certainly worth taking a look at Ignite if you're trying to improve your digital marketing presence.
ignitevisibility.com