I recently contracted a heating repair service fro...
I recently contracted a heating repair service from this company. The technician arrived on time and was courteous. However, the communication regarding the cost and duration of the repair was unclear, leading to a longer than expected process and a higher bill than initially discussed. Additionally, I found the company's website to be outdated and difficult to navigate, which made it challenging to find pertinent information. While the service itself was satisfactory, the overall experience left me feeling underwhelmed. I hope the company will consider updating their communication and customer service practices to improve the overall experience for future customers.