I recently used the services of this home care com...
I recently used the services of this home care company and overall, I would rate it as average. The website is informative and easy to navigate. You can find all the necessary details about the company's services and their team. However, I found the pricing to be a bit on the higher side compared to other similar companies in the market. The customer service was satisfactory, as they responded to my inquiries in a timely manner. The caregivers provided were professional and skilled, but I feel that they could have been more compassionate and empathetic towards the needs of the elderly. The caregiver assigned to my loved one did a decent job, but there were a few occasions where they seemed disinterested. Overall, I would say that Icare homecare is an okay option for home care services, but they need to work on improving their pricing and caregiver approach to truly stand out in the market.
