Hypertech Review

This company is simply a disgrace! I ordered products from them 39 days ago and they still have not arrived despite stating on their website that they would be delivered within 7 days! I asked for a refund and was told I would have to wait until the product is delivered and then I would have to return it to receive the refund! At the rate they are going that could be another 3 months. They just keep sending the same pre scripted email response which is so unhelpful. Would not touch this company with a barge pole if I were you!

I met one of the managers, John Lambert, at Corvettes at Carlisle and bought some products from him. Very professional, very knowledgeable and always available to help. The hypertech customer service/technician folks at their main office weren't so great. I left several messages over a period of a few days, and they didn't call me back. I had to keep calling to get someone. However, their advice and technical guidance was very good. And, the hypertech tuner I purchased was good quality and did exactly what they said it would do. There was definitely a significant difference with torque at the lower rpm range.

I would not buy from this company again. The programmer purchased received an error code and their tech support wanted $200 to reset it.

Top notch customer service. Jay and Zach were able to sort out some issues I was having and installed the tuner on my truck while we were in town on vacation. This truck performs awesomely now that the afm is disabled and a few tweaks to the tcc / throttle response. Thanks again

Ordered some parts for my 88 dodge Pickup online and the shipping was reasonable and fast. I purchased a power coil among some other small items. Installed the coil and it works great! No issues at all.

Bought a hypertech max for my 2005 Chevy Express van to just wake it up a bit and get better climbing power and overall better drive. It did exactly what I wanted it to do. And also has different options for tuning when I lift it and change gears. Awesome product!!

I've purchased a hypertech energy max programmer for my 2006 Chevy Silverado. I had problems installing it with code 7E. I tried several times with no success with pulling fuses, you name it. So I call the so called tech support, Gary with NO help at all, plus he has a little attitude, not friendly at all!! The information he was giving me was no different from the hypertech website or the programmer instructions. I got so frustration with it and was going to return it for a full return. So I called a bubby of mines and he help me with success! Now I have a problem with my Viper alarm not working at all after the installation. Again I called the so called ruded tech support Gary about my alarm is not working, and he was NO help at all!