I recently had a service experience that left much...
I recently had a service experience that left much to be desired. The technician arrived later than scheduled, which was frustrating as I had planned my day around this appointment. 😕
Once there, the communication wasn't as clear as I had hoped. When I asked questions about the repairs, the answers felt vague, and it seemed like there was a disconnect in understanding my concerns. Additionally, the follow-up process was slow, and I found myself reaching out multiple times for updates. 📞
While the actual repair work was completed, the overall experience felt rushed and a bit impersonal. I had expected a more customer-focused approach based on what I had heard before. It left me questioning if I'd consider using their services again in the future.
