Hunterdon care center Reviews

Update***
I ve given reviews tons of times, this is a first for me. I ve taken my original review and changed it to 5 star. I m excited to say why! I was put into contact with the Guest Services, this is when everything changed. My concerns where not only heard but immediately addressed. I was no longer trying to reach someone, they were calling me. The compassion that was shown to me regarding my situation (living 4 hrs from facility) was genuine and empathetic. I was made promises and those promises were delivered and then some. Because of this turn of events, I can say that Hunterdone care center is the only place I would want my family member to be. I don t regret giving the below review, I do however wish I had contacted Guest Services sooner. I don t know if this is bad or not (going to do it anyway) but they have a gem, his name is Usher. He s not once told me a lie, he s followed through with every promise and also done even more. I ve been in contact with other departments and I m overjoyed at the attention they are giving to my mother-in-law, father-in-law my husband and myself. I m elated. Every business needs an Usher, you can feel at ease knowing they hire the best because he certainly is.

So frustrating!! My mother-in-law is in Aspen wing and since the day she arrived the phone in her room has not worked. Trying to reach someone at the nurses station is hopeless. I live 3 hours away and my father-in-law has been sick and not able to go visit. By phone is the only way to communicate. I ve been told more times than I can count that they will contact maintenance, this if course hasn t happened. Three days ago (rare occasion that I do get a nurse) the nurse hung up on me. I m furious..

My mother has been in and out of this place. Due to faculity acquired infection and the lack of follow up care. Due to Covid, this place is in lock down. Good luck talking to parent on phone. But don t worry, it d this place needs money, they will call you.There is no oversight with the social work team. They will send parent home with no help or qualified staff. But don t worry, if mom owes money, they will call you.
Run away from this place, owned by hospital. They get referral kickbacks for sending parent here.

Excellent care! My dad came from the hospital in pretty bad shape but they set up a great healthcare plan to get him more medically stable and independent to come home. He was home for the holidays thanks to their streamlined and meticulous healthcare planning and compassion.

Never, Ever would I put anyone in this place especially a Loved One - All about $$$ & signing papers. The place is Depressing, Old and Neglected. Food is horrible, they do not care in the way you would expect. Personal items are not given to patients not sure where they end up and cleaning procedures are a joke. If you are discharged you are treated like your items are trash & items are missing then put in a dry cleaning plastic wrapper not even a bag! Pretty pathetic and sad this place is allowed to continue like this. My recommendation definitely look elsewhere do not just assume because their in Flemington with nice website pictures that it will be like what is portrayed I can assure you it is surely not the case.

My experience was very bad...SECURITY is non existent and Sanitation is poor on most days...wouldn't leave my dog here...employees take personal problems out on clients of home...they are helpless to help themselves. Phones are not answered on most days...receptionist don't know their job..make sure to visit unplanned a loved one...money is all they care about. Discharge is disgraceful.

I was a patient in January. I had the most loving, caring,staff taking care of me 24/7. I was a terrible patient, demanding,ect but, today I'll return and do my best to give back that same love and care and an abundance of patience which I lacked. The staff, care,food were A+.
Diane Em

I was a contracted 'employee' for short term. The website may depict a very kind, caring and attentive image but it's nothing of the sort. Many of the workers and 'nurses' just do their required bare minimum job and don't go the extra mile to help nor have a team spirit. I needed assistance with what I was there to do and no one seemed to GENUINELY care when the patients utmost care is what it's supposed to be about. The cleanliness is sub par and I was mortified at what I witnessed in a few rooms in the dementia unit. They are short staffed also. When I tried to communicate the resistance I was experiencing to the department head in charge of the area I was assigned, she became very defensive and expressed her stressed attitude that she had to tend to her job more than demonstrate a willingness to resolve what was happening to a smoother seamless process. I approached the Director of the home and his attitude was as careless and tense. There is a lot of expressed dissatisfaction spoken in the break room and a general low vibe of morale and lethargy in general. I would surely not recommend anyone work there let alone admit their dear loved ones who need to be surrounded by complete attention and care the final years of their lives, to this facility.
10.22.21 - LOL with the below response from the facility !! There is NO customer service or concern there which is why they're short staffed and the place is filthy.

many staff do not speak English. One aid was totally nasty over a bathrooming accident, food terrible

Our Mom has been a resident for 4 years until her passing yesterday . I have to say from the administration, nursing staff, dietary, housekeeping, physical therapy and everyone one at this facility she was well taken care of. All of her needs were met with respect love and dignity. Oh behalf of me 3 sisters and our entire family we thank all of you for your loving care of our most precious gift our Mother Gladys OBrien