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Hunter New England and Central Coast PHN: Improving Healthcare Access and Coordination
Hunter New England and Central Coast PHN is a leading healthcare organization that works with healthcare providers across the Hunter, New England, and Central Coast regions. The organization's innovative programs aim to improve coordination, systems, and access to healthcare for communities in these regions.
The Hunter New England and Central Coast PHN was established in 2015 as part of the Australian Government's Primary Health Networks initiative. The organization is responsible for planning, funding, coordinating, and delivering primary health care services across its region.
The Hunter New England and Central Coast PHN works closely with local health care providers such as general practitioners (GPs), allied health professionals (AHPs), hospitals, community health centers, Aboriginal Medical Services (AMSs), mental health services, aged care facilities among others. By working collaboratively with these stakeholders the organization aims to improve the quality of primary healthcare services delivered to patients.
One of the key objectives of Hunter New England and Central Coast PHN is to ensure that patients receive timely access to appropriate care when they need it most. To achieve this objective the organization has implemented several innovative programs such as:
1) After Hours GP Helpline: This program provides patients with access to a GP after hours when their regular GP may not be available. Patients can call this helpline number anytime between 6 pm-8 am on weekdays or anytime on weekends or public holidays.
2) Mental Health Stepped Care Program: This program provides a range of mental health services including counseling sessions for people experiencing mild-to-moderate mental illness.
3) Chronic Disease Management Program: This program helps people living with chronic diseases such as diabetes or heart disease manage their condition by providing them with education about their condition along with support from allied health professionals like dietitians or physiotherapists.
4) Aboriginal Health Program: This program aims at improving the health outcomes of Aboriginal and Torres Strait Islander people by providing culturally appropriate healthcare services.
5) Aged Care Program: This program provides support to older Australians living in the Hunter, New England, and Central Coast regions. The program aims to improve their quality of life by providing them with access to a range of aged care services.
Hunter New England and Central Coast PHN also works closely with local communities to identify their healthcare needs. The organization conducts regular community consultations to understand the health issues that are most important for people living in these regions. Based on this feedback, the organization develops programs that address these needs.
In addition, Hunter New England and Central Coast PHN is committed to improving the quality of primary healthcare services delivered across its region. To achieve this objective, the organization has implemented several initiatives such as:
1) Quality Improvement Program: This program helps healthcare providers improve their clinical practice by providing them with education about evidence-based best practices.
2) Practice Support Program: This program provides support to GPs and other primary care providers in areas such as accreditation, business management, IT systems among others.
3) HealthPathways Program: This program provides GPs with access to a web-based portal that contains information about local referral pathways for patients requiring specialist care or diagnostic tests.
4) eHealth Program: This program aims at improving communication between different healthcare providers by implementing electronic health records (EHRs).
Overall, Hunter New England and Central Coast PHN is an innovative healthcare organization that is committed to improving coordination, systems, and access to primary health care services across its region. By working collaboratively with local stakeholders including patients themselves it aims at delivering high-quality patient-centered care that meets the unique needs of each individual patient.
hneccphn.com.au
