Questions about HRD Remodeling and Design
What is HRD Remodeling and Design?
HRD Remodeling and Design is a full-service design-build firm founded in 2003 by Keith and Enid Santora, specializing in kitchen remodeling, bathroom remodeling, home additions, and whole-home renovations. They operate as an in-house team with architects, master craftsmen, and project managers all under one roof to provide a single point of contact from design to final walkthrough.
What makes HRD Remodeling and Design different from competitors?
The company differentiates itself by handling design, architecture, permits, and construction entirely in-house with their own seasoned craftsmen, eliminating subcontracted surprises and ensuring every project is led by the same designers and built by the same team.
How long has the business existed and how many homes have they transformed?
They have been operating since 2003, claiming over 20 years of experience and having transformed more than 400 homes across Connecticut, positioning themselves as a long-standing local design-build firm.
How can a customer book a consultation or get started with a project?
To get started, potential clients are encouraged to book a consultation, either by calling their Wallingford office or using their online booking system to share details about their home and vision for a response within one business day.
What specific remodeling services and products does the company offer?
Their services include custom kitchen cabinets, kitchen islands, kitchen countertops, walk-in showers, tub-to-shower conversions, custom bathroom vanities, and whole-home remodeling tailored to each client's specific needs.
Where is the business located and which areas does it serve?
The business is located at 47 N Plains Industrial Rd suite b in Wallingford, CT, and serves clients throughout Connecticut, including towns like Cheshire, North Haven, Southington, Durham, Meriden, Middlefield, Cromwell, Middletown, and Rocky Hill.
What are the business hours and how does the showroom-based process work?
The company operates on a Monday through Friday schedule from 7:30 a.m. to 4 p.m., with Saturday appointments available by appointment only, and they maintain a showroom-based design-build approach.
What do reviewers praise about the company's work and service?
Clients who praise the company mention their personable and professional service, high level of knowledge about all project aspects, and the ability to create elegant, thoughtfully designed environments without chaos or cost overruns.
What external affiliations or credentials does the business highlight?
The company's website states that Keith Santora is a member of the Connecticut BBB Board of Directors, which adds credibility to their standing in the local construction community.
How does the company manage the project process from start to finish?
The process involves a clear plan with a defined scope, timeline, and communication method, ensuring clients have one accountable partner guiding them from the first sketch to the final walkthrough.
What should a first-time customer know about the firm's approach?
A first-time customer should know that the firm handles everything in-house, including design and permits, with a promise of precision, transparency, and care from the first conversation to the final reveal.
How does the team structure support the client experience?
The company emphasizes that their in-house team of designers, project managers, and office professionals guide clients with attentive service and transparent communication throughout the renovation.
What is the core promise of the company's service model?
The business offers a complete craft end-to-end, ensuring that every project is coordinated under one roof with a single point of contact to avoid contractor headaches.
How can I contact HRD Remodeling and Design?
You can reach HRD Remodeling and Design by phone at 203-626-5451.
What is the official website of HRD Remodeling and Design?
The official website of HRD Remodeling and Design is hr-di.com.
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About HRD Remodeling and Design
HRD Remodeling and Design is a trusted remodeling company offering expert kitchen remodeling and bathroom remodeling services. As a reliable kitchen remodel contractor and bathroom remodel contractor, the team specializes in high-quality kitchen and bath remodeling tailored to each client’s needs. In addition, HRD Remodeling and Design serves as a professional home renovation contractor and home addition contractor, delivering comprehensive home remodeling solutions with a focus on craftsmanship and functionality.
- Website
- hr-di.com
- Phone
- 203-626-5451
- [email protected]
- Address
- 47 N Plains Industrial Rd suite b, Wallingford, CT 06492
- Categories
- Construction



