Had several very odd encounters with the property ...
Had several very odd encounters with the property manager Jackie Howe. Had a few issues with my unit, so contacted Ms Howe for advice thinking she would be a helpful ally considering i been a homeowner in good standing for many years. WRONG! Jackie immediately started literally ranting about how I m the homeowner and i have all these responsibilities as the owner and she s not getting involved. I tried to explain to her what s in the CCR s and it states the association responsibilities very clearly. She literally yells at me about how she manages so many associations and she can t remember what s in all the CC&R s. Understood however at least be professional and lets together go through the CC&R s and I ll show you exactly the page and paragraph. Slam - literally hung up on me!
I m thinking ok, maybe she s having a bad moment, so i call back later. Immediately hangs up on me. Very very strange behavior. So i call again, this time one of her assistants picks up her extension and we sort of work through the issues. Big liar because she was telling her assistant something completely different from what the issue was just to make it seem like she was right. So OMG, Jackie is a very nasty and adversarial woman. Politeness does not register with her so don t even bother.
If you need to deal with this company, get everything in writing and save it as you may unfortunately need the documents if you ever need to litigate against HOA because she s putting the board at risk with her attitude.