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F
4 years ago

The best thing about the hotel is that it is "insi...

The best thing about the hotel is that it is "inside" the park, access is very easy.
The buffet the variety of food the first day seems wonderful, but after 4 days it is tiring to always eat the same thing. It changes very little.
I find it fatal that they do not let you fill a bottle of water with the price you are paying and with everything you consume once there. (We have filled it in, but we have been alerted that if the manager saw, she would scold us ).
The correct housekeeping service.
All the employees are quite serious and do not even try to maintain any kind of dialogue with us, I highlight the ones at breakfast in a negative way ... You even feel a bit uncomfortable! I saw how an employee mistreated a boy who seemed to be new, or who came from another hotel.

B
4 years ago

Alright hotel, but tile flooring was a downside at...

Alright hotel, but tile flooring was a downside at least in me and my cousins room, her room also smelled damp, along with her full corridor, but it was right after the pool closed and we went for dinner, came back and it was gone

J
4 years ago

The hotel is very well decorated. It is very nice ...

The hotel is very well decorated. It is very nice and the staff is very attentive. The buffet is excellent for the variety and for the quality. The terraces and the annexes are very good and the waiters very attentive. The rooms notice the passage of time ... the main bed is great, very large and comfortable. The bad thing is the extra bed, it is not up to everything else. The bathrooms were very clean and were correct but it shows wear and tear.

J
4 years ago

In general, the experience at the hotel has been v...

In general, the experience at the hotel has been very good. Very friendly staff both at reception, waiters, bellboys etc. How to pay negative two things: the hotel needs a reform and the dinner buffet is not too attractive.

C
4 years ago

Friendly hotel located at the entrance of the park...

Friendly hotel located at the entrance of the park. The hotel has an unheated outdoor pool, a spa (extra charge), the breakfast is good and plentiful. Some rooms are far from the reception and we find ourselves very quickly to make a detour to reach the restaurant of the breakfast. During our stay we did not have air conditioning while it was between 26 and 28 degrees. We are told that the hotel went into heating mode from October. So we had to close the curtains during the day for 3 days and sleep the windows open every night and that with a baby.

m
4 years ago

We just left there right now and my complaint is t...

We just left there right now and my complaint is that we had all the roof and walls of the bathroom and the room with crashed mosquitoes that I guess other customers have been killing. Our room was practically the last of the lowest floor and the The corridor of the rooms was full of half-finger spiders ... the limoieza leaves much to be desired.

D
4 years ago

It is not worth hiring half board. A drama for din...

It is not worth hiring half board. A drama for dinner and breakfast. Hundreds of people at once with endless queues. The same check-in. 1h 30min to be given room. Poorly organized They are exceeded by the amount of people there are. With the exorbitant prices you pay you end up very disappointed.

C
4 years ago

Good

B
4 years ago

Good: Excellent room condition; very quiet at nigh...

Good: Excellent room condition; very quiet at night; breakfast and dinner served in buffets with very high quality food; friendly staff; close proximity to PortAventura Park; contains a swimming pool

Bad: Lack of first aid services; noisy in the morning; restaurants can be overcrowded during peak times

A very enjoyable experience at an excellent resort. Would recommend to a friend.

C
4 years ago

More

P
4 years ago

One pass, all day from top to bottom in the pools ...

One pass, all day from top to bottom in the pools and thanks to the express did not make queues in the park. In addition there is a pokeparada in the main square and many succulent pokemon.

D
4 years ago

Beautiful hotel! The rooms are clean and are clean...

Beautiful hotel! The rooms are clean and are cleaned well during the stay. The pool at the hotel is lovely, clean and not too busy. Breakfast was good, but unfortunately you have to wait sometimes 20 minutes while half the tables are not used again. The staff is very friendly and helpful. Only downside we found that in addition to the pool and restaurants at night not much to do at the hotel. A nice bar with music and cocktails might be a nice addition. We will definitely come back!

M
4 years ago

It's a huge hotel, first thought it's only the mai...

It's a huge hotel, first thought it's only the main issue, but all the buildings that simulate the western town are hotel rooms. The staff was very attentive and they catered to all our demands or doubts. But it's that being so massive, at the Checkin there was a lot of queues, almost 1 hour waiting! And there was not much staff eh ... Dinner and breakfast is the same, being so great, it is an immense buffet in 2 rooms and with 2 buffets. The correct rooms. Generally good, considering a great hotel in an amusement park.

A
4 years ago

I do not give you 5 for the spa they have that is ...

I do not give you 5 for the spa they have that is a whole OUTSOLE Jacuzzi that does not work a sauna that works at times. A Turkish bath with an unbearable moisture smell. That if the only thing that works is the cold water bucket. And they charge 10

M
4 years ago

It's somewhat ok, but compared to German standards...

It's somewhat ok, but compared to German standards it's quite dirty in the rooms. However, the service is good. The breakfast is ok but I don't like the idea of having a scheduled breakfest slot of half an hour. Especially when all the convenient slots are gone and you have to eat two hours before the park opens.

M
4 years ago

Ideal location for the park. Labyrinthine and endl...

Ideal location for the park. Labyrinthine and endless corridors.

Normal facilities, too fair for four stars.

The buffet, quite improvable.

Tip: bring mosquito repellent. The pools, outdoor channels of the hotel and interiors of the park seem to encourage its population.

S
4 years ago

Endless queues to check in, parking quite far and ...

Endless queues to check in, parking quite far and with a slight cost. They gave us a room super far from the hotel entrance and the park, more than ten minutes walking. And on top of it he carries the two cars, the suitcases and the baby and the 4 year old girl without help. We complained and they moved us to one next to the entrance to reception and to the buffet, but they did tell us that they would send us to the bellboy and it took us an hour to change rooms.
They could already do it from the beginning, they know that you are going with small children. They would have to do it by default, people with little mobility and small children near the entrance.
I couldn't bathe my baby, moldy bathtubs in both rooms. Quite dirty, torn bedding, hair on the floor ... A thousand times better to stay in a hotel outside of Port Aventura.
The good breakfast.
Quite old hotel, no decent maintenance or cleaning.

D
4 years ago

Very good hotel. Locate as part of the Portaventur...

Very good hotel. Locate as part of the Portaventura Amusement Park. The service was excellent most of the time, food was excellent with so much variety to choose from. We have the half board package so breakfast and dinner were included. Price is reasonable once you have the package paid for, the add on are generally occasion beer here and there. Ambience was also excellent, mostly families and my kids have lovely time here.

C
4 years ago

It is a park that is really worth visiting as a fa...

It is a park that is really worth visiting as a family, the third time we come to spend a few days in 5 years! They have very good shows that you can enjoy throughout the day with first class artists! The end of the party show is spectacular !! The Port aventura express is advisable to buy it if you are going to be several days, since there are games at a certain time with more than one hour, in my case I was not warned at the PortAventura Hotel reception that it was not worth for FerrariLand and that to buy another, and that I consulted at the time of purchase and we were 4 so imagine, present a claim but the park responded to me by referring to its general conditions on the web and others! Except for that problem and the queues at the time of meals in the buffet-style restaurants that you have included in the half-board or all-inclusive, I recommend going very soon or too late to avoid them! For the rest, a great experience to enjoy with your family!

R
4 years ago

We went with a two-and-a-half-year-old girl, and I...

We went with a two-and-a-half-year-old girl, and I would emphasize that being the park so large, it would not hurt that they could have more entertainment for such young children.
It's only a constructive criticism, but we had a great time!

N
4 years ago

With each change a new improvement, and with each ...

With each change a new improvement, and with each new improvement a huge smile and the desire to repeat this adventure year after year. It is a great place to go with children and adults, with your partner or your friends, and has multiple ways to get there (bus, car, taxi, Renfe, ...). The price of the entrance in proportion to the park is reasonable, although the prices of restaurants and shops inside the park are quite expensive. It is advisable to bring sunscreen, even if it is autumn, since there are many attractions that have the tail in the sun and itches a lot. In general, it is an experience worth living and sharing.

A
4 years ago

The rooms have been renovated, true, but on the ou...

The rooms have been renovated, true, but on the outside you notice that there is a lack of personnel with garbage bags around the corners and if you touch the room on the other side of the hotel, from the parking to the room there is about 20 'uphill transfer .

R
4 years ago

Ggg

C
4 years ago

Clean and spacious room with bath. Pretty and flow...

Clean and spacious room with bath. Pretty and flowery frame. J removed 1 point for the reception that did not know how to change the batteries of my remote control and 2 points for the evening buffet which was catastrophic. Next time I will go to the hotel caribe

U
4 years ago

I was in that hotel and it was an incredible exper...

I was in that hotel and it was an incredible experience. The excellent breakfast and you get caught inside the park, with beautiful views and you can see the odd attraction. There was an excellent bathroom, and a very clean room, with comfortable beds, a big TV and a "letter" with information about the park. An excellent service, a beautiful hotel. A pity that I went in October and I could not use the pool. When I return (with my parents) I will tell you if we can afford another 2 nights because I want to go back to that place. I went to a beautiful bar (inside the hotel) with affordable prices. An experience that I will never forget.

a
4 years ago

The treatment of great staff, but the queues for a...

The treatment of great staff, but the queues for accommodation cost between 1 hour and 1.5 hours. I should do something about the hotel address because you come to spend the day in the park and not in the queue

C
4 years ago

We were 2 adults and 2 children stayed for 3 night...

We were 2 adults and 2 children stayed for 3 nights end of May beginning of June in one room. Location is great for the park just few minutes walking from the room to park entrance. The hotel has a good looking architecture. The pool is big, very nice decorated with lots of trees and flowers; it has plenty of sun beds. Services were really good, staff was friendly. Room was very big and very clean, fitted with 2 queen size beds; we probably stayed in a recent renovated one as it was clean and modern; bathroom was big, clean and quite nicely decorated. We use reataurant for breakfast only and they were really well organized; staff was fast while food selection was very good. Highly recommend as we would go there again.

About Hotel Port Aventura

Welcome to Hotel Port Aventura, a world of fun and adventure! Our company offers an amazing experience with our theme parks, incredible themed hotels, and the best entertainment, relaxation, gastronomy and shopping you can imagine.

Our theme parks are designed to provide an unforgettable experience for visitors of all ages. We have thrilling roller coasters that will take your breath away, water rides that will cool you off on hot days, and attractions that will transport you to different worlds. Our parks are also home to live shows featuring talented performers from around the world.

At Hotel Port Aventura we offer a variety of themed hotels that cater to every taste. From luxurious accommodations with stunning views to family-friendly rooms with plenty of space for everyone, we have something for everyone. Each hotel is uniquely designed with attention paid to every detail so that guests feel like they are in another world.

We understand the importance of relaxation during your vacation which is why we offer a range of spa services at our hotels. Our spas feature state-of-the-art facilities where guests can indulge in massages, facials or other treatments designed specifically for their needs.

When it comes to dining options at Hotel Port Aventura there is no shortage of choices. We offer a wide range of restaurants serving everything from traditional Spanish cuisine to international dishes prepared by renowned chefs.

For those who love shopping we have plenty of options available as well! Our shops feature everything from souvenirs and gifts to high-end fashion brands so there's something for everyone.

At Hotel Port Aventura we pride ourselves on providing exceptional customer service which is why our staff members go above and beyond expectations when it comes to making sure guests have an enjoyable stay. Whether it's helping plan activities or providing recommendations on local attractions our team is always ready and willing to assist in any way possible.

In conclusion, if you're looking for an unforgettable vacation filled with adventure then look no further than Hotel Port Aventura! With our amazing theme parks, incredible themed hotels and top-notch entertainment options there's something here for everyone regardless of age or interests. So come explore this world made just for fun!