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E
4 years ago

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E
4 years ago

10 in all aspects, spacious and clean rooms, excel...

10 in all aspects, spacious and clean rooms, excellent cuisine (for all tastes) and exquisite common areas. Not to mention that the entrance to the park is more than next, we had it just a few steps from the room. The best complement to our visit to PortAventura

E
4 years ago

it s not just good here, it s great here is stylis...

it s not just good here, it s great here is stylish and comfortable, and here maybe everyone will like it. it s very close to the entrance to the park. and here will appeal to children and adults. and even for children there are good performances. I liked it here and hope you too.

l
4 years ago

It has come down a lot .. both in the quality of s...

It has come down a lot .. both in the quality of service .. rooms .. buffet .. park and staff .. every year I visit it an average of 5 days in August .. and next year I will think about it if we come back.

M
4 years ago

Wonderful hotel staff and services were so helpful...

Wonderful hotel staff and services were so helpful nothing was too much effort for them. Entry to the park was definitely a bonus and an addition not to be missed made the holiday so much better. Will most certainly be back

S
4 years ago

A very well-kept place with a family aspecti. The ...

A very well-kept place with a family aspecti. The double rooms are large, and the beds very spacious and comfortable. The hotel has direct access to the park. The truth is that the site is very comfortable.

L
4 years ago

Perfect

E
4 years ago

Great hotel,right by the park. Lovely staff who re...

Great hotel,right by the park. Lovely staff who really do go the extra mile. Hotel rooms are spacious with everything that you might need. Bathrooms are modern.

Everything is well signposted.

Swimming pool is really well maintained with good life guards. I really liked the complex and the food was very good.

M
4 years ago

The hotel in general is very good. And very comfor...

The hotel in general is very good. And very comfortable to be inside the park. Buffet food very good and many foods of top brands.
The worst thing is the queues to enter the Buffet.
The rooms very spacious and comfortable.

j
4 years ago

The hotel is very good, very large. We do not enjo...

The hotel is very good, very large. We do not enjoy the facilities as we spend the entire two days in the park. Breakfast is very good, lots of variety! The worst, and the reason why he said that I stay again in a port adventure hotel is the check in ... it's the fourth time I'm in the park and this is the first time we decided to be in a park hotel , but the check in was horrible. At ten minutes to ten we were at the hotel and we could not enter the park until half past eleven ... more than an hour in line to check in, then the attention time at the reception and the delivery of luggage to the store delayed our Entrance, which is harmful for any guest, since when staying at an outside hotel, with tickets purchased online, at 10 you can be entering through the park's gates. I think they should learn from the check-in of other parks, such as Disneyland Paris, where hotel guests have advantages at the time of entry and in the speedy delivery of keys ... for me this topic is very much improved.

D
4 years ago

The facility is very pretty and well maintained. T...

The facility is very pretty and well maintained. The food is good and it is not too crowded in the restaurant. However, the rooms are relatively small, but clean. No employee understood German, which is fine, but only a handful of people understood English.

L
4 years ago

The hotel facilities are great. However, they have...

The hotel facilities are great. However, they have to improve the reception of the clients, since it is not normal for them to take 15 'for each entry, it seems too slow and we were quite delayed to enter the park. In addition, once in the room we find hairs between the sheets when it is supposed (and I want to believe) that the sheets change with each new entry ... Details that make me not value the hotel as well as I would like.

D
4 years ago

Room and facilities were really nice and we could ...

Room and facilities were really nice and we could walk through the patio doors from our room and be practically poolside. First hotel I've stayed at where there were always sunbeds available and pool was quiet, even in August. No entertainment within the hotel but that's understandable as you get access to Portaventura theme park included, where there are loads of rides and shows to take advantage of.

J
4 years ago

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A
4 years ago

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j
4 years ago

It was well located since I was in portaventura. T...

It was well located since I was in portaventura. The bed was very comfortable and the bathtub was fine, only the water came out a little. Buffet breakfast very good, although it could be improved

N
4 years ago

All

j
4 years ago

Hotel very outdated, this being the first to be bu...

Hotel very outdated, this being the first to be built, and the truth is that it shows.

The waiters at the buffet, as well as the people who receive you to identify you in the restoration rooms, say that they are a bit dry and untimely.

A level of cleanliness, especially the common areas, how carpets, are to throw everything.
The rooms with ants, the cleaning service, denotes neglect.

The maintenance of the hotel, increasingly deteriorated, needs more than a facelift.

Reception, I had a small collision with the receptionist, who later corrected.

Comfortable pools without air conditioning, with several lifeguards and very large.

Very basic thematization, the only thing I liked were the lakes that are present throughout the hotel.

Very convenient direct access from the hotel to the park, but, very meticulous, registering the backpacks every time you accessed the park.

As a very favorable point, the pick-up service from the PortAventura train station to the hotel, I just called to say that it had arrived and in less than five minutes they picked us up at no additional charge.

The food is quite good, without much variety, also at dinner you have to pay for a separate drink, paying for a 3 euro coil drink.

Fights and comments among the workers in front of the client, which made them feel uncomfortable, unprofessional.

J
4 years ago

A disappointment for how expensive everything is ....

A disappointment for how expensive everything is ... cold room ... the heating did not work well and in the dining room they take time to take notes of drinks or bring high chairs ... a little chaos

E
4 years ago

Pretty bad.

Pretty bad.
More than 1h to check-in. There were 2 receptionists and despite having a queue with more than 20 people, one of the receptionists had no problem closing and leaving because she had finished her shift, leaving the other alone. Unacceptable. If we all did the same in our jobs, more than half the country would be unemployed.
All old and run down. The corridors are a maze and there are practically no signs.
The fridge didn't work, the air conditioning didn't work, the toilet good, but the shower (bath) left a little to be desired in terms of cleanliness.
Breakfast was fine, varied, but it took a long time to replenish things. The quality, average. One of the coffee machines stopped working and the other accumulated a considerable queue and nobody cared.
Quite disorganized food arrangement, you didn't know where anything was.
The pool is quite small for the amount of people that accumulate there and the hours of the same are quite restrictive.
An excessively expensive hotel for how bad it is. If it weren't for the amusement park, that hotel would no longer exist. If it were up to me, I would give it 2 stars at most.

E
4 years ago

Phenomenal.

Phenomenal.
It's worth it for sure.

L
4 years ago

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J
4 years ago

The rooms are large and well-appointed. Very clean...

The rooms are large and well-appointed. Very clean and well maintained, but they are not the best ones to go with children, since they have two beds. A good idea could be to use a bed and a bunk bed. The buffet was not suitable for children, we had to order cocoa powder for breakfast! They had no problem in serving it, but it is really focused on foreign tourism.

P
4 years ago

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About Hotel Port Aventura

Welcome to Hotel Port Aventura, a world of fun and adventure! Our company offers an amazing experience with our theme parks, incredible themed hotels, and the best entertainment, relaxation, gastronomy and shopping you can imagine.

Our theme parks are designed to provide an unforgettable experience for visitors of all ages. We have thrilling roller coasters that will take your breath away, water rides that will cool you off on hot days, and attractions that will transport you to different worlds. Our parks are also home to live shows featuring talented performers from around the world.

At Hotel Port Aventura we offer a variety of themed hotels that cater to every taste. From luxurious accommodations with stunning views to family-friendly rooms with plenty of space for everyone, we have something for everyone. Each hotel is uniquely designed with attention paid to every detail so that guests feel like they are in another world.

We understand the importance of relaxation during your vacation which is why we offer a range of spa services at our hotels. Our spas feature state-of-the-art facilities where guests can indulge in massages, facials or other treatments designed specifically for their needs.

When it comes to dining options at Hotel Port Aventura there is no shortage of choices. We offer a wide range of restaurants serving everything from traditional Spanish cuisine to international dishes prepared by renowned chefs.

For those who love shopping we have plenty of options available as well! Our shops feature everything from souvenirs and gifts to high-end fashion brands so there's something for everyone.

At Hotel Port Aventura we pride ourselves on providing exceptional customer service which is why our staff members go above and beyond expectations when it comes to making sure guests have an enjoyable stay. Whether it's helping plan activities or providing recommendations on local attractions our team is always ready and willing to assist in any way possible.

In conclusion, if you're looking for an unforgettable vacation filled with adventure then look no further than Hotel Port Aventura! With our amazing theme parks, incredible themed hotels and top-notch entertainment options there's something here for everyone regardless of age or interests. So come explore this world made just for fun!